Courses Courses Arts and Design Arts and Design Animation Graphic Arts Photography Web Design Business Business Accounting Administrative Communication Finance Marketing and Sales Operations Project Management Small Business Soft Skills Career Online High School Career Online High School Online High School Diploma Computer Applications Computer Applications Autodesk Microsoft QuickBooks Windows Computer Programming Computer Programming Programming Classes Construction and Trades Construction and Trades Construction Environmental and Energy Trades Health and Fitness Health and Fitness Alternative Medicine Dental Fitness Medical Veterinary Wellness Hospitality Hospitality Hospitality Service Information Technology Information Technology Cloud Computing Networking Other Security Language Language Languages Legal Legal Legal Studies Math and Science Math and Science Mathematics and Science Teacher Professional Development Teacher Professional Development Child Development Classroom Technology Math and Science Reading and Writing Test Prep Test Prep Exam Prep Writing Writing Writing and Editing Skill Map How It Works How It Works About ed2go Externship Programs Financial Assistance Corporate Training Find a School Student Blog Military


(855) 520-6806

See all results for ""

See All Courses

ed2go Business Operations Human Resources Professional
Return to Operations

Human Resources Professional

Are you seeking a career in a high-demand field with plenty of opportunity for advancement? In this online program, you'll master the skills needed to advance within your human resources career. 

In this program you'll explore everything from the basics of HR to specific areas such as planning and strategizing, human resource laws, hiring disciplines, and labor relations. You'll also obtain a reference manual of HR documents. By the time you're done, you'll be fully prepared to begin your career in this exciting and challenging field. You will even receive instruction and insight on how to obtain an internship or externship upon the completion of the program. 

This program will prepare you to take the Professional in Human Resources (PHR) certification exam, with HRCI (Human Resource Certification Institute) as the certifying body. We will also cover much of the information you will find on the (SHRM Certified Professional certification) SHRM-CP exam as well as the new certification (Associate Professional Human Resources) aPHR exam offered by HRCI.

6 Months / 120 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Finance Options Available

Learning Method

Instructor-led Self-Paced: Study on your own schedule.

Contact Us

Human Resources Professional

Learning Method

Instructor-led Self-Paced: Study on your own schedule.

Contact Us

Details + Objectives

Course Code: GES419

What You Will Learn
  • Learn everything you need to know to prepare for the PHR Certification Exam
  • Get a comprehensive review of Human Resources practices
  • Learn how to handle recruitment, performance appraisals, and establish training processes
  • Explain the strategic decisions that affect compensation, as well as the different job evaluation methods
  • Learn the technical and operational aspects of HR practices, including U.S. laws and regulations regarding employment practices
  • Understand OSHA rules governing employee health and safety
  • Discover how to implement retention strategies and when to integrate either tangible or intangible rewards programs
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 120 course hours
How you will benefit
  • Learn how to contribute to company strategy planning so you can be a more valuable member of the team
  • Prepare for PHR certification and set yourself apart
  • Open the door to new career opportunities and higher salary after obtaining your PHR certification including jobs such as: HR generalist, Recruiter, HR Representative, HR Assistant, HR Specialist, HR Manager, Compensation and Benefits Manager, and more
Expand All
Introduction to Human Resources

Learn about the job opportunities available to you in the field of human resources as well as the skills you will need to be successful in your career including the job duties of a Human Resources Professional and more about the PHR certification exam. Then, discover how Human Resources should be viewed a strategic partner in any company as well as the challenges that HR professionals meet daily while you tackle growth, retrenchment, stability, and diversification in the workplace.

Recruiting, Hiring and Appraising Employees

Learn everything you need to know about the recruitment and selection process to help with good hiring decisions. Then, learn about the hiring process including legal interview questions and the importance of good employee orientation. You’ll also learn all about performance appraisals including good appraisal processes and methods as well as strategies for creating a high-performance workplace. 

Employee Compensation and Benefits

Learn how to match employee compensation with organization strategies as well as both traditional and non-traditional benefit structures. You’ll also learn all about retention including the cost of turnover, reasons employees leave, and succession planning. 

Health, Safety, and Legality

Learn about creating a safe work environment that will meet state and federal standards as well as Equal Employment Opportunity, Affirmative Action, managing labor relations and unions, employee rights, discrimination and diversity. You’ll also learn about prevention of accidents and illness through company wellness programs.

Global Human Resources

Discover the reasons companies choose to do business globally and how you can create a workforce to support these efforts. You’ll learn about staffing models, Geert Hofstede’s Five Cultural Dimensions, and selecting an expatriate.

Preparing for the HR Exam

Learn everything you need to know to successfully prepare for the PHR exam including study strategies. You’ll also get valuable information on externships and internships. 

Program Details

I.    Introduction to Human Resources 
            A.    Job Opportunities in Human Resources
            B.    Skills Necessary to be Successful in Human Resources
            C.    Job Duties of the Human Resources Professional
            D.    The Professional Human Resources (PHR) Exam

II.    HR's Role in Strategy 
            A.    Human Resources as a Strategic Partner in the Company
            B.    Challenges That Human Resources Professionals Meet
            C.    Growth, Retrenchment, Stability, Diversification

III.    Recruiting and Hiring Employees 
            A.    Recruitment and Selection
            B.    Hiring Process
            C.    Recruiting Methods
            D.    Legal Interview Questions
            E.    Orientation

IV.    Appraising and Improving Employee's Performance 
            A.    Importance of Performing Appraisals
            B.    Performance Appraisal Process
            C.    Performance Appraisal Methods

V.    Training Programs
            A.    Training Basics
            B.    ADDIE Model of Training
            C.    Individual Learning Styles

VI.    Compensation and Benefits 
            A.    Organization Strategies and Compensation
            B.    Internal and External Equity
            C.    Job Evaluation Methods

VII.    Employee Health and Safety 
            A.    Safely Training
            B.    Occupational Safety, Health Administration (OSHA)
            C.    Workplace Hazards, Workplace Violence
            D.    Accidents and Illness Prevention

VIII.    The Legal Environment 
            A.    Employment Law Terms
            B.    The Equal Employment Opportunity Commission, EEOC, The Office of Federal Contract 
                    Compliance Programs (OFCCP)
            C.    Equal Employment Opportunity, The Civil Rights Act of 1964 and 1991
            D.    Discrimination

IX.    Making HR Decisions 
            A.    Hiring Decisions
            B.    Forecasting Supply of Human Resources
            C.    Human Resources Software
            D.    Hiring Strategies, Reduction in Workforce Strategies

X.    Affirmative Action 
            A.    Affirmative Action Process
            B.    EEO-1, Affirmative Action Plan, Applicant Flow
            C.    Uniform Guidelines on Employee Selection

XI.    Diversity 
            A.    Defining Diversity
            B.    Managing Diversity Conflict
            C.    Understanding and Appreciating Diversity

XII.    Employee Rights and Discipline 
            A.    Employee Rights
            B.    Employer Rights
            C.    Employee Discipline
            D.    Turnover

XIII.    Termination 
            A.    Termination
            B.    Alternatives to Firing
            C.    Emotional Side of Firing

XIV.    Investigation 
            A.    Workplace Investigations
            B.    Investigation Steps
            C.    Conducting an Investigation

XV.    Unions - Managing Labor Relations 
            A.    Role of Unions in Organizations
            B.    Legal Context of Unions
            C.    Why Employees Join Unions
            D.    Unionization Process
            E.    Union Avoidance Strategies

XVI.    Creating a High-Performance Workplace 
            A.    Employee Peak Performance Strategies
            B.    Suggestion Systems
            C.    Employer-Employee Communication
            D.    Employee Work/Life Balance

XVII.    Global Human Resources 
            A.    Why Companies Choose to do Business Globally
            B.    Staffing Models (Ethnocentric Model, Polycentric Model, Geocentric Model)
            C.    Geert Hofstede's Five Cultural Dimensions
            D.    Selecting an Expatriate

XVIII.    Retention 
            A.    Cost of Turnover
            B.    Reasons Employees Leave
            C.    Retention Strategies
            D.    Stay Interviews, Succession Planning

XIX.    Motivation, Rewards, and Recognition 
            A.    Maslow's Hierarchy
            B.    Reinforcement Theory
            C.    Reward Program Strategies

XX.    Preparing for the HR Exam 
            A.    Professional Human Resources Exam
            B.    Externships/Internships
            C.    Studying and Preparing for the PHR Exam

View All Sections
Instructors & Support
Anna Smith

Anna Smith has a bachelor's degree in business administration from Spalding University and a master's degree in Management from Webster University. She also has a SPHR (Senior Professional in Human Resources Certificate) from the Human Resources Certification Institute, SHRM-SCP, (SHRM Senior Certified Professional) and a Masters Online Teaching Certificate from the University of Illinois. Anna has worked in the field of human resources as a human resource representative for more than 25 years. Her experience spans many areas of human resources including recruitment, labor relations, and affirmative action plans. She is also an adjunct professor, teaching college-level human resource courses online.

Prerequisites / Requirements


There are no prerequisites for taking this program, other than basic computer knowledge. If you are planning to take the PHR exam, with HRCI as the certifying body, after completing the program, you will need one of the following:

  • One year experience in a professional-level HR position with a master's degree or higher
  • Two years experience in a professional-level HR position with a bachelor's degree
  • Four years experience in a professional-level HR position with less than a bachelor's degree


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements: 

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Internet Explorer, Firefox, Chrome, or Safari browsers. (Although Firefox or Chrome is preferred).
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.

Instructional material requirements: 

  • The instructional materials required for this program are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: 
    • HR 4.0 (with Management CourseMate with eBook Printed Access Card)
    • PHR / SPHR Professional in Human Resources Certification Study Guide

Certified By

HR Certification Institute (HRCI)

The Human Resource Certification Institute (HRCI) is a globally-recognized organization that has been credentialing HR professionals for over 40 years. The organization has developed eight certifications that span all stages of a professional HR career as well as continuing education opportunities to help professionals stay up-to-date on best practices. Each of HRCI’s certifications have been accredited by the National Commission for Certifying Agencies (NCAA).


Expand All
Can I register for a course if I am an international student?

Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.

How long does it take to complete a course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more:

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. We do not offer direct job placement services, but our instructors and career counselors will help you build your resume and advise you on starting your career. Instructors can also be used as a professional reference upon course completion. However, you should always research the job market in your area before registering.

What kind of support will I receive?

You may be assigned with a facilitator or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

How can I get more information about this course?

If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Please note: Once the course curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued. Access to your course can take 24-48 business hours.

Do I need experience in human resources to take this course?

No, you do not need experience in human resources for this course. The Human Resources Professional course provides you with all the training you need to begin your career. You’ll master the basics of human resources and move on to more advanced concepts like HR laws, how to recruit and hire properly, employee benefits, and the ins and outs of labor relations.

Are human resources professionals in demand?

Yes, human resources professionals are currently in demand. The Bureau of Labor Statistics estimates that the employment of human resources specialists will continue to increase 7 percent through 2026. Additional HR professionals will be needed to help companies with increasingly complex employment laws and health coverage.

Is there an internship with this course?

While there is no specific internship with this course, you will be given instructions and insight on how you can obtain an internship or externship upon the completion of your coursework and financial obligation.  

What is the PHR Exam?

The PHR Exam, or Professional in Human Resources Exam, is a prestigious certificate awarded by the Human Resource Certification Institute (HRCI). By achieving this designation, you will effectively show potential employers and those in the industry that you possess the knowledge as well as practical experience in human resource management necessary to pass this thorough exam.

Why is certification important in this field?

Obtaining certification in this field shows that you are dedicated to your career. Many organizations believe that hiring HR professionals who have achieved certification gives them a competitive edge, and they use certification as a screening tool for open positions. Earning your HR certification will show that you are motivated and knowledgeable in the field of Human Resources — a winning combination for any potential employer.

Will this course prepare me for a certification?

Yes, this course does prepare you for a certification. When you’ve completed all of your coursework, you will have fully prepared to sit for the nationally-recognized Professional in Human Resources (PHR) exam which is administered by the Human Resource Certification Institute (HRCI).

What do HR specialists make?

HR specialists can make a great salary in a job where they help fellow employees daily. While a lot of factors will go into determining your exact salary, such as years of experience and location, the Bureau of Labor Statistics has reported that the median salary for HR specialists is over $60,000.  

What type of test is the PHR exam?

The PHR exam consists of 150 mostly multiple-choice questions requiring you to select the best possible answer using your HR knowledge and experience. There are a variety of test items including workplace scenarios. Each question is weighted the same, and there is no partial credit for answers.

Where will I take the PHR exam?

The PHR Exam must be taken at a proctored Pearson VUE testing center. Pearson VUE has testing centers nationwide, and you can search for the one closest to you by visiting

Does PHR certification expire?

Once you’ve earned PHR certification, it is valid for three years. In order to maintain your PHR certification, you will be responsible for earning 60 recertification credits (continuing education) during that three year period. If you do not earn the required 60 credits, you must retake and pass the PHR exam in order to remain certified.

What is involved in the job of an HR Specialist?

HR specialists are defined as early career HR professionals. You job duties in this position will typically revolve around recruiting and on-boarding new employees including screening candidates, performing background checks, conducting preliminary interviews, and helping with orientation of new employees. Your overall goal, and the indicator of success in your position, is to ensure that the best possible employees are hired into specific roles within your organization. When you’re not actively hiring or on-boarding a new employee, you will be responsible for current employee satisfaction and ensuring productivity remains high.

What does a typical day look like for an HR Specialist?

A typical day for an HR specialist will involve tasks such as updating employee records related to hiring, transfers, promotions and terminations; explaining policies and procedures to new hires; ensuring new hire paperwork is completed; addressing work complaints; informing applicants of duties, benefits, work hours, etc.; coordinating job postings; reviewing resumes; and conducting background and reference checks. There may also be additional duties depending on the size of the organization you work for and the area in which you specialize.

Is there room for advancement in an HR Specialist career?

There is absolutely room for advancement in your career as an HR specialist. You can choose to specialize in an area of HR such as recruitment and hiring or benefits. You can also go the opposite direction and continue to add to and broaden your skillset and HR experience in order to move forward in your career and obtain an HR generalist position. Additional education, certifications and on-the-job experience can help you make the move into a role as an HR manager or HR director, and even beyond.

What is the difference between an HR Specialist and an HR Generalist?

While HR specialists and generalists often work together, their roles are very different. An HR specialist will typically have a well-defined role, and will focus on the same things each day. For example, an HR specialist in charge of recruitment and hiring is not going to be involved in benefit selection or termination procedures. An HR generalist has a much more varied role. In this type of role, you would be required to wear a lot of hats, and would see a constantly changing daily routine with many different jobs duties encompassing a large portion of overall HR tasks for a company.

Browse All