Human Resources Senior Manager

Learn all about Human Resources and the essentials of Management Training in this bundle of courses. If you are already working in HR, this course will prepare you to move to higher levels, such as becoming an HR Manager. Alternatively, if you've been out of HR for a while, this course will help refresh and prepare you to re-enter the field. In addition to knowing all the essentials of HR, the online Management Training course is the perfect next step for anyone who wants to learn business and...

12 Months / 480 Course Hrs
Open Enrollment
Offered in partnership with your preferred school

University of the District of Columbia

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Course code: GES444

What you will learn

  • Understand the job duties and pay of a senior human resources professional
  • Learn the core knowledge and the functional areas of the SPHR exam.
  • Know how to formulate and execute a strategic plan for your department and the organization
  • Understand how to monitor your organization's progress in hiring, retaining, and promoting people who are in protected categories
  • Participate in talent and performance management as a senior human resources professional
  • Know your role in various aspects of labor legislation and labor relations
  • Discover the seven management disciplines essential to business success

How you will benefit

  • Prepare for a career as an HR manager, HR director, chief HR officer, or HR business partner
  • Work toward earning your Senior Professional Human Resources certification (SPHR) Administered by Human Resources Certification Institute (HRCI) and/or SHRM-SCP (Senior Certified Professional) Administered by SHRM (Society for Human Resources Management)
  • Learn the legal and communication skills needed to succeed in human resources
  • Explore your abilities as a leader and learn how to manage people and projects masterfully
  • Gain an understanding of legal and financial best regulations to manage your team better
  • Set yourself apart from competitors by receiving management training

How the course is taught

  • Self-paced, online course
  • 12 Months to complete
  • Open enrollment, begin anytime
  • 480 course hours
  1. Senior Professional In Human Resources
    1. The World of the HR Manager
      1. Reading Assignment
      2. Introduction
      3. What Do HR Managers Do All Day?
      4. The Basics of SPHR Certification
      5. The Content of the Certification Exam
      6. Review and Reflect
    2. Core Knowledge Requirements
      1. Reading Assignment
      2. Introduction
      3. Training and Needs Assessment
      4. Managing Third-Party Contracts
      5. Communication Challenges
      6. Accurate Documentation
      7. Employee Learning and Motivation
      8. Diversity and Ethics
      9. Management and Technology
      10. Analysis and Organizational Structures
      11. Environmental Scanning, Budgeting, and Attitude Assessment
      12. Risk Management
      13. Review and Reflect
    3. Business Strategy and Management
      1. Reading Assignment
      2. Introduction
      3. The Rewards and Challenges of Working in HR
      4. Planning, Mission, Vision, and Values
      5. The Strategic Planning Process
      6. Evaluating Your Organization's Strengths and Weaknesses
      7. Identifying a Corporate Strategy
      8. Implementing and Evaluating a Strategic Plan
      9. Developing Strategic Relationships
      10. Mergers, Acquisitions, and Divestitures
      11. Corporate Governance and HR Metrics
      12. Review and Reflect
    4. Workforce Planning and Employment, Part 1
      1. Reading Assignment
      2. Introduction
      3. Employment Laws and the HR Manager
      4. Training Supervisors and Managers in Employment Law
      5. Understanding and Applying the Uniform Guidelines
      6. The EEOC and Affirmative Action
      7. Review and Reflect
    5. Workforce Planning and Employment, Part 2
      1. Reading Assignment
      2. Introduction
      3. Job Analysis
      4. Job Analysis (Continued)
      5. Job Descriptions
      6. Job Design
      7. Recruiting and Hiring Employees
      8. Employee Selection
      9. Pre-Employment Tests
      10. Replacement Charts and Succession Planning
      11. Review and Reflect
    6. Developing Human Resources Within an Organization
      1. Reading Assignment
      2. Introduction
      3. Talent Management
      4. Performance Management
      5. The Performance Appraisal Process
      6. Creating Effective Training Sessions
      7. Meeting the Changing Needs of Your Employees
      8. Human Resources Metrics
      9. The Role of the Senior Human Resources Professional
      10. Review and Reflect
    7. MIDTERM
    8. Compensation and Benefits
      1. Reading Assignment
      2. Introduction
      3. Rewarding Employees
      4. Compensating Employees
      5. Executive Compensation Packages
      6. Benefits
      7. Communicating Benefits
      8. The Role of the Senior HR Professional
      9. Review and Reflect
    9. Employee and Labor Relations
      1. Reading Assignment
      2. Introduction
      3. Labor Legislation
      4. Employee Relations
      5. Employee Productivity
      6. Diversity
      7. Disputes and Arbitration
      8. Labor Relations and Unions
      9. The Role of the Senior HR Professional
      10. Review and Reflect
    10. Risk Management
      1. Reading Assignment
      2. Introduction
      3. Risk Management Process
      4. Managing Workplace Privacy
      5. Occupational Injury and Illness Prevention Programs
      6. The Role of the Senior HR Professional
      7. Review and Reflect
    11. Employee Rights and Discipline
      1. Reading Assignment
      2. Employee Rights and Discipline
      3. Employee Rights and Discipline
      4. Whistleblowing
      5. Employee Privacy Rights
      6. Off-duty Conduct
      7. Body Art, Grooming, and Attire
      8. Real World Disciplinary Processes
      9. Terminations
      10. The Role of the Senior Human Resources Professional
      11. Review and Reflect
    12. International Human Resources
      1. Reading Assignment
      2. Introduction
      3. Why Work in Another Country?
      4. Analyzing Your International Environment Using PEST
      5. Managing an International Environment
      6. Selecting Employees for International Assignment
      7. Why Expats Fail
      8. International Compensation
      9. Expat Performance Appraisals (EPA)
      10. The International Labor Environment
      11. Review and Reflect
    13. Implementing HR Strategy, High Performance Work Systems
      1. Reading Assignment
      2. Introduction
      3. Fundamental Principles of a HPWS
      4. Shared Information and Trust
      5. Learning and Knowledge Development
      6. Linking Performance and Rewards
      7. Designing High-Performance Work Systems (HPWS)
      8. Leadership Roles and Management Processes
      9. Strategic Alignment
      10. Implementing the HPWS
      11. Review and Reflect
    14. Getting Ready for Your Certification Exam
      1. Reading Assignment
      2. Introduction
      3. HR Certification Institute (HRCI)
      4. The SPHR Exam
      5. The SPHR Body of Knowledge Areas
      6. What to Expect on the SPHR Exam
      7. Getting Ready for the SPHR Exam
      8. Recertification
      9. Review and Reflect
    15. Final Exam
  2. Management Training
    1. Financial and Accounting Management
      1. Introduction and Overview
      2. Importance of Financial Statements
      3. The Balance Sheet
      4. The Income Statement
      5. Statement of Cash Flows
      6. Financial Ratios
      7. Conclusion
    2. Marketing Management
      1. Introduction and Overview
      2. Marketing Goals
      3. The Marketing Plan
      4. The Marketing Mix
      5. The Marketing Budget
      6. Marketing Implementation
      7. Technology and Marketing
      8. Summary
    3. Strategic Management in Operations
      1. Introduction and Overview
      2. Definitions and Business Models
      3. Categories of Strategies
      4. Strategic Planning Models
      5. Creating Strategic Alternatives
      6. Implementation
      7. Conclusion
    4. Legal Issues in Operations
      1. Introduction
      2. Sources of Law
      3. Agency and Employment Law
      4. Torts Law
      5. Sales and Products Liability
      6. Intellectual Property
      7. Ethics
      8. Summary
    5. Legal Aspects of Contracts
      1. Introduction and Overview
      2. What is a Contract?
      3. Elements of a Contract
      4. Duties and Obligations
      5. What is the Deal?
      6. Legal Representation
      7. Good Faith and Conclusion
    6. Tax Issues
      1. Introduction
      2. Methods of Accounting
      3. Income and Expenses
      4. Depreciation
      5. Property Dispositions
      6. Types of Entities and Tax Returns
      7. Summary
    7. Organizational Development and Change
      1. Introduction and Overview
      2. The Culture of an Organization
      3. Types of Culture
      4. Organizational Change
      5. The Human Side of Change and Resistance
      6. Summary
    8. Negotiating Strategies
      1. Introduction
      2. Steps in Negotiating
      3. Tools in Negotiating
      4. Types of Negotiations
      5. Personality Types
      6. Preparing for Negotiations
      7. BATNA and Summary
    9. Business Best Practices
      1. Introduction and Overview
      2. Definitions
      3. Questions for Discussion
      4. Benchmarking
      5. Resources
      6. Understanding the Process
      7. Conclusion
    10. Organization Leadership and Decision Making
      1. Introduction and Overview
      2. What Is a Leader?
      3. Sources of Power in Leadership
      4. Leadership Theories
      5. Transformational Leaders
      6. Decision Making and Empowerment
      7. Accountability
      8. Summary
    11. Project Management for Executives
      1. Modern Project Management
      2. Project Management Context
      3. Project Management Life Cycle
      4. Successful Project Managers
      5. Project Management Methodology
      6. Project Management Processes and Practices
    12. Seven Management Disciplines
      1. Introduction and Overview
      2. Strategy Management
      3. Human Resource Management
      4. Technology Management
      5. Production and Operations Management
      6. Sales and Marketing Management
      7. Financial Management
      8. Risk Management
      9. Summary

Anna Smith

Anna Smith has worked in human resources for 30 years and has taught at the university level for over 20 years. She holds a bachelor's degree in business administration from Spalding University, a master's degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Senior Professional in Human Resources and an SHRM Senior Certified Professional. Her experience spans many human resources areas, including recruitment, labor relations, and affirmative action plans.

Katrina McBride

Katrina McBride's career reflects extensive organizational leadership experience, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.

Katherine Squires Pang

Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas. Katherine has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received a B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.

Jerry L. Partridge

Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.


This course will prepare you to sit for the HRCI (Human Resources Certification Institute) SPHR exam. To qualify for the SPHR certification, you must meet the following eligibility requirements:

  • Have at least four years of experience in a professional-level HR position + a Masters degree or higher
  • Have at least five years of experience in a professional-level HR position + a Bachelors degree; OR
  • Have at least seven years of experience in a professional-level HR position + a high school diploma.

This course will also prepare you to sit for the SHRM (Society for Human Resources) SHRM-SCP exam. The qualifications to sit for this exam are:

  • HR Related program + 6 years in HR role; OR
  • 7 years in HR role with no HR related program
  • HR Related Bachelors Degree + 4 years in HR role; OR
  • Non-HR Bachelors Degree + 5 years in HR role
  • HR Related Graduate Degree + 3 years in HR role; OR
  • Non-HR Graduate Degree + 4 years in HR role


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Office or equivalent (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment into the Senior Professional In Human Resources course:

  • Managing Human Resources
  • PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide

The following materials will be shipped to you once you begin the Management Training portion of the program:

  • Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials
  • Strategic Planning - A Pragmatic Guide

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Yes, you will be prepared to sit for the Senior Professional Human Resources certification (SPHR) exam, administered by the Human Resource Certification Institute (HRCI) and the SHRM-SCP (Senior Certified Professional) exam.

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive (12) months to complete the course.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

Upon successful completion of the course, you will be awarded a Certificate of Completion.

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.