Senior Professional In Human Resources

In this course you will learn about the five functional areas, Business Management and Strategy, Workforce Planning and Employment, Human Resource Development, Compensation and Benefits, Employee and Labor Relations and Risk Management, that will prepare you for the Senior Professional Human Resources (SPHR) exam. The SPHR exam, or the SHRM-SCP exam, is critical if you are wanting to move up in Human Resources, as it measures your strategic ability and your ability to join HR processes into the...

6 Months / 120 Course Hrs
Open Enrollment
Offered in partnership with your preferred school

University of the District of Columbia

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Course code: GES434

What you will learn

  • Understand the job duties and pay of a senior human resources professional
  • Learn the core knowledge and the functional areas of the SPHR exam.
  • Know how to formulate and execute a strategic plan for your department and the organization
  • Understand how to monitor your organization's progress in hiring, retaining, and promoting people who are in protected categories
  • Participate in talent and performance management as a senior human resources professional
  • Know your role in various aspects of labor legislation and labor relations

How you will benefit

  • Prepare for a career as an HR manager, HR director, chief HR officer, or HR business partner
  • Work toward earning your Senior Professional Human Resources certification (SPHR) Administered by Human Resources Certification Institute (HRCI) and/or SHRM-SCP (Senior Certified Professional) Administered by SHRM (Society for Human Resources Management)
  • Learn the legal and communication skills needed to succeed in human resources

How the course is taught

  • Self-paced, online course
  • 6 Months to complete
  • Open enrollment, begin anytime
  • 120 course hours
  1. The World of the HR Manager
    1. Reading Assignment
    2. Introduction
    3. What Do HR Managers Do All Day?
    4. The Basics of SPHR Certification
    5. The Content of the Certification Exam
    6. Review and Reflect
  2. Core Knowledge Requirements
    1. Reading Assignment
    2. Introduction
    3. Training and Needs Assessment
    4. Managing Third-Party Contracts
    5. Communication Challenges
    6. Accurate Documentation
    7. Employee Learning and Motivation
    8. Diversity and Ethics
    9. Management and Technology
    10. Analysis and Organizational Structures
    11. Environmental Scanning, Budgeting, and Attitude Assessment
    12. Risk Management
    13. Review and Reflect
  3. Business Strategy and Management
    1. Reading Assignment
    2. Introduction
    3. The Rewards and Challenges of Working in HR
    4. Planning, Mission, Vision, and Values
    5. The Strategic Planning Process
    6. Evaluating Your Organization's Strengths and Weaknesses
    7. Identifying a Corporate Strategy
    8. Implementing and Evaluating a Strategic Plan
    9. Developing Strategic Relationships
    10. Mergers, Acquisitions, and Divestitures
    11. Corporate Governance and HR Metrics
    12. Review and Reflect
  4. Workforce Planning and Employment, Part 1
    1. Reading Assignment
    2. Introduction
    3. Employment Laws and the HR Manager
    4. Training Supervisors and Managers in Employment Law
    5. Understanding and Applying the Uniform Guidelines
    6. The EEOC and Affirmative Action
    7. Review and Reflect
  5. Workforce Planning and Employment, Part 2
    1. Reading Assignment
    2. Introduction
    3. Job Analysis
    4. Job Analysis (Continued)
    5. Job Descriptions
    6. Job Design
    7. Recruiting and Hiring Employees
    8. Employee Selection
    9. Pre-Employment Tests
    10. Replacement Charts and Succession Planning
    11. Review and Reflect
  6. Developing Human Resources Within an Organization
    1. Reading Assignment
    2. Introduction
    3. Talent Management
    4. Performance Management
    5. The Performance Appraisal Process
    6. Creating Effective Training Sessions
    7. Meeting the Changing Needs of Your Employees
    8. Human Resources Metrics
    9. The Role of the Senior Human Resources Professional
    10. Review and Reflect
  8. Compensation and Benefits
    1. Reading Assignment
    2. Introduction
    3. Rewarding Employees
    4. Compensating Employees
    5. Executive Compensation Packages
    6. Benefits
    7. Communicating Benefits
    8. The Role of the Senior HR Professional
    9. Review and Reflect
  9. Employee and Labor Relations
    1. Reading Assignment
    2. Introduction
    3. Labor Legislation
    4. Employee Relations
    5. Employee Productivity
    6. Diversity
    7. Disputes and Arbitration
    8. Labor Relations and Unions
    9. The Role of the Senior HR Professional
    10. Review and Reflect
  10. Risk Management
    1. Reading Assignment
    2. Introduction
    3. Risk Management Process
    4. Managing Workplace Privacy
    5. Occupational Injury and Illness Prevention Programs
    6. The Role of the Senior HR Professional
    7. Review and Reflect
  11. Employee Rights and Discipline
    1. Reading Assignment
    2. Employee Rights and Discipline
    3. Employee Rights and Discipline
    4. Whistleblowing
    5. Employee Privacy Rights
    6. Off-duty Conduct
    7. Body Art, Grooming, and Attire
    8. Real World Disciplinary Processes
    9. Terminations
    10. The Role of the Senior Human Resources Professional
    11. Review and Reflect
  12. International Human Resources
    1. Reading Assignment
    2. Introduction
    3. Why Work in Another Country?
    4. Analyzing Your International Environment Using PEST
    5. Managing an International Environment
    6. Selecting Employees for International Assignment
    7. Why Expats Fail
    8. International Compensation
    9. Expat Performance Appraisals (EPA)
    10. The International Labor Environment
    11. Review and Reflect
  13. Implementing HR Strategy, High Performance Work Systems
    1. Reading Assignment
    2. Introduction
    3. Fundamental Principles of a HPWS
    4. Shared Information and Trust
    5. Learning and Knowledge Development
    6. Linking Performance and Rewards
    7. Designing High-Performance Work Systems (HPWS)
    8. Leadership Roles and Management Processes
    9. Strategic Alignment
    10. Implementing the HPWS
    11. Review and Reflect
  14. Getting Ready for Your Certification Exam
    1. Reading Assignment
    2. Introduction
    3. HR Certification Institute (HRCI)
    4. The SPHR Exam
    5. The SPHR Body of Knowledge Areas
    6. What to Expect on the SPHR Exam
    7. Getting Ready for the SPHR Exam
    8. Recertification
    9. Review and Reflect

Anna Smith

Anna Smith has worked in the human resources field for 30 years and has taught at the university level for over 20 years. She holds a bachelor's degree in business administration from Spalding University, a master's degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Professional in Human Resources from the HR Certification Institute (HRCI), a certified Senior Professional in Human Resources, and an SHRM Senior Certified Professional. Her experience spans many areas of human resources, including recruitment, labor relations, and affirmative action plans.


This course will prepare you to sit for the HRCI (Human Resources Certification Institute) SPHR exam. In order to qualify for the SPHR Certification, you must meet the following eligibility requirements:

  • Have at least four years of experience in a professional-level HR position + a Masters degree or higher
  • Have at least five years of experience in a professional-level HR position + a Bachelors degree


  • Have at least seven years of experience in a professional-level HR position + a high school diploma.

This course will also prepare you to sit for the SHRM (Society for Human Resources) SHRM-SCP exam. The qualifications to sit for this exam are:

  • HR Related program + 6 years in HR role


  • 7 years in HR role with no HR related program
  • HR Related Bachelors Degree + 4 years in HR role


  • Non-HR Bachelors Degree + 5 years in HR role
  • HR Related Graduate Degree + 3 years in HR role


  • Non-HR Graduate Degree + 4 years in HR role


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

  • Managing Human Resources
  • PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide

Please note: You will receive a digital book if the physical book is on backorder.

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Yes, you will be prepared to sit for the Senior Professional Human Resources certification (SPHR) exam, administered by the Human Resource Certification Institute (HRCI) and the SHRM-SCP (Senior Certified Professional) exam.

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

Upon successful completion of the course, you will be awarded a Certificate of Completion.

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.