Course Code: btw
If you're on a team, this course is for you. Only by understanding teams fully and completely will you be able to create an outstanding team that works effectively and with high energy. In your first lesson, you will learn the characteristics of teams, the ways they can transform your workplace, and how to deal with resistance.
Do you want to know the secrets of building passionate and dynamic teams? It's not as hard as you might think. You will begin this lesson by going over the basics: The different kinds of teams and the optimal number of members. Then, you will discover how to choose participants and clarify everyone's roles and responsibilities.
Don't go into a team blind. In this lesson, you will learn all the stages that teams go through and how to move successfully through each one. You will also learn the importance of creating a strong charter that will guide your team in accomplishing its goals. What can you do if members don't live up to your charter agreements? This lesson will also discuss how to approach them and get the best response.
Are you aspiring to be a team leader, or do you already have a team to direct? A lot of teams even have rotating leadership where everyone gets a chance. In either case, this lesson is for you. By the end of the lesson, you will be confident enough to accept a leadership role with poise and purpose.
Everyone needs to understand how to work well with other teammates. At the beginning of this lesson, you will measure your affinity for working with a team and learn how to develop strong relationships. Team spirit comes along with those strong relationships, rounding out your interactions to be complete and fulfilling.
Have you ever attended a meeting that made you yawn and want to dash for the door? Nobody likes to sit through those. In this lesson, you will learn how to avoid these types of meetings by understanding the ground rules. Then, you will learn about the problems that derail meetings from their full potential.
Your team exists in order to make good decisions and solve one or more problems. Communication is the key to accomplishing both. In this lesson, you will learn how to communicate in a team setting as well as different techniques your team can use to make the best decisions possible and solve problems effectively.
Your team's job is to deliver the properly completed project on time, within budget. This lesson will show you how to create this plan. You will also learn how to share your plan with stakeholders, people who aren't on the team but experience the effects of your decisions, and how to interview those stakeholders so you can take their input into account.
Have you heard of virtual teams? With these teams, members live and work in different places. In this lesson you will discover what virtual teams are, what technology they use, and how teammates can work well in this environment.
You have your team up and running, and then things start going awry. It's better to know how to avoid negative traps before you fall into them. In this lesson, you will learn how to deal with common team obstacles, including the bandwagon effect, the Abilene Paradox, core group domination, and escalation of commitment.
This lesson deals with conflict. You may think that because teams come together to achieve a common goal, everyone should be working for the greater good and harmony should rule. Nothing could be further from the truth. You will look at what conflict is, how it comes about, how to handle it, and how it can actually benefit your team.
The final lesson explores methods of assessing team progress. How do you know your team is doing what it's supposed to be doing and if there's room for improvement? The best way is to assess your team's progress and use different methods to realign when necessary.
Vivian Harte has been teaching people how to be more assertive for more than 10 years. She teaches a "Women in Society" class for a large college, and also helps students at a major university learn how to express themselves assertively in the classroom and in the workplace.
There are no prerequisites to take this course.
The instructional materials required for this course are included in enrollment and will be available online.
Instructor-Led: A new session of each course begins each month. Please refer to the session start dates for scheduling.
Self-Paced: You can start this course at any time your schedule permits.
Instructor-Led: Once a session starts, two lessons will be released each week, for the 6 week duration of your course. You will have access to all previously released lessons until the course ends.
Self-Paced: You have three-month access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period.
Instructor-Led: The interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you're encouraged to complete each lesson within two weeks of its release.
Self-Paced: There is no time limit to complete each lesson, other than completing all lessons before your three-month access.
Instructor-Led: The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.
Self-Paced: Because this course is self-paced, no extensions will be granted after the start of your enrollment.
Great course. It will help me now and in the future. I liked the interaction with the instructor and classmates. It was very helpful for my non-profit work."
I am a group leader in a warehouse environment. I took this course because the people in my department are so diverse in personality, work ethic, attitude etc. I would like to see us become more of a team, all working to get the job done efficiently and correctly. I wanted you to know that even though your lessons seemed directed toward office personnel, I found myself trying to find ways to use the information here, out on the floor with the crew I have. The course has also helped me in evaluating my way of delegating the work and trusting the people to accomplish what I give them. I'm looking forward to other courses."
Thanks so much for the insight. This course made me re-evaluate how many teams that I am on work together. I have noticed the different personalities there are within in a team and also how they affect each team member. The hardest part of being on a team is dealing with the range of personalities and those that you conflict with."
Thank you for making this course easy to understand. I will be well armed in my future with the teams that I will be on. From charters to conflict, I have it covered. The most important thing that I have learned is to stay on track and do the best to get the task accomplished in a timely manner. Thank you again."
This was a very useful course for me. Although I was familiar with a lot of the material, putting it all together in this format was very valuable."
Vivian, Thank you for an informative, well organized, and very enjoyable class. I will be recommending this course to my administration, and to my colleagues in teaching. Although I am past most of my formal team participation, I found your course very useful for more fully implementing the team concept in my classroom. This was a true growth experience - my first online course - the successful experience with you and our class has motivated me to consider more online work. I have already enrolled in a new course."