Certified Clinical Medical Assistant (CCMA) (Voucher Included)

Clinical medical assistants are skilled multitaskers who help maximize the healthcare team's productivity. Medical assistants enable a healthcare facility to operate more efficiently, which increases revenue and provides a positive experience for patients. For physicians, clinical medical assistants help manage the increasing complexities of practice management and patient care. According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow 16% through 2031,...

12 Months / 540 Course Hrs

Open Enrollment

Clinical Experience

Offered in partnership with your preferred school

CSU Channel Islands

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Learning method

Instructor-led

$3,295

Self-paced. Study on your own schedule

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Details + Objectives

Course code: GES180

What you will learn

You will learn the necessary skills to function as a vital member of the healthcare team in an ambulatory setting
The course will emphasize ethical behavior, therapeutic communication, protecting the privacy of patient information, the importance of a first impression, maintaining a safe office environment, medical terminology, and clinical procedures.
Identify the professional traits that a medical assistant must possess
Discuss the various administrative and clinical job duties of a medical assistant
Recognize the importance of professional certification

How you will benefit

Summarize the HIPAA Privacy Rule and HIPAA Security Rule
Demonstrate basic medical terminology knowledge
Discuss government and private insurance
Identify the functions of the major body systems
Demonstrate how to write a chief complaint and obtain a patient history
Discuss the importance of medical and surgical asepsis
Explain the information contained in different types of medical records.
Identify the three methods used to perform venipuncture
Professionalism represents the types of behavior that demonstrate your moral, ethical, and respectful attributes when interacting with patients and coworkers
The medical assistant has a critical role in the ambulatory care setting, performing both administrative and clinical tasks under the direction of the provider
An increasing number of employers now require that their medical assistants be certified. Certification shows that the medical assistant has met certain educational requirements and has committed to continuing their education going forward

How the course is taught

Self-paced, online course
12 Months to complete
Open enrollment, begin anytime
540 course hours

Outline

Medical Terminology
1. Getting Started
2. How to Take This Course
3. Test-Out Exam 1: Lessons 1–Midterm Exam
4. Introduction to Medical Terminology and the Human Body in Health and Disease
5. The Musculoskeletal System
6. The Cardiovascular System
7. The Lymphatic and Immune Systems
8. The Respiratory System
9. The Digestive System
10. The Urinary System
11. Midterm
12. Test-Out Exam 2: Lessons 8–Final Exam
13. The Nervous System
14. Special Senses: The Eyes and Ears
15. The Integumentary System
16. The Endocrine System
17. Mental Health
18. Male and Female Reproductive Systems
19. Diagnostic Procedures, Nuclear Medicine, and Complementary Medicine
20. Final Exam
Certified Clinical Medical Assistant

Medical Assisting Foundations
Professional Behavior
Legal and Ethical Issues
The Art of Communicating
Telecommunications, Telephone Professionalism, and Telephone Techniques
Written Communications
Medical Office Environment
Patient Scheduling
Managing Medical Records
Introduction to Health Insurance
Medical Coding: An Overview
Patient Accounts
Insurance Claims, Patient Billing, and Collections
Daily Financial Practices
Managing the Office
Pharmacology
Pathophysiology
Infection Control and Medical Asepsis
The Chief Complaint and Patient History
Body Measurements and Vital Signs
Preparing for Examinations
The Complete Physical Examination (CPE)
Specialty Examinations and Procedures
The Physician's Office Laboratory (POL)
Specimen Collection and Processing
Introduction to Phlebotomy
Diagnostic Testing
Minor Office Surgeries
Medication Dosage Calculations
Administering Medications
Emergencies in the Medical Office
First Aid Procedures and Mental Health Issues
Rehabilitation
Nutrition and Special Diets
Certification
Preparing for Your Career

Instructors & Support

Tammy Stanson

Tammy Stanson, RMA(AMT), CMA(AAMA), is a highly experienced and dedicated medical professional possessing over two decades of strong knowledge in medical assistant education, instruction, and practice. With her vast experience in clinical, administrative, and educational settings, Tammy began in 1996 as a Certified Medical Assistant (CMA) and has spent her career in family medicine and urgent care.

Throughout her career, Tammy has not only worked as a CMA but also as a medical assisting instructor, demonstrating her commitment to creating a supportive and team-driven environment for students while enabling them to achieve their educational goals.

Tammy is passionate about excellent patient care and is committed to ensuring the next generations of medical assistants are prepared for the ever-changing healthcare industry. With expertise in educational methodology, teaching, and student success, Tammy is well-equipped to guide students through their Medical Assisting program and prepare them for successful careers.

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Requirements

Prerequisites:

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent.

While you'll learn everything you need to know to pass the Certified Clinical Medical Assistant (CCMA) national certification exam offered by National Healthcareer Association (NHA), you'll still need to ensure that the Certified Clinical Medical Assistant course will meet your state's requirements. Please visit your state's Medical Board site for more information.

Please note: Students intending to work in Washington state may be required to provide or request an official transcript from the school they are enrolled with to qualify for employment as a Medical Assistant – Certified. This Certified Clinical Medical Assistant course does not meet state requirements for students intending to work in South Carolina, effective July 15th, 2026. Certification exams offered by NHA are only available online to candidates located in the US.

Requirements:

Hardware Requirements:

This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment.

The following digital textbook for the Medical Terminology course is accessed via links in the course lessons:

Comprehensive Medical Terminology for Health Professions, 1st Edition (eBook)

The following textbooks will be shipped to you approximately 7-10 business days after enrollment in the CCMA course:

Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

Please note: You will receive a digital book if the physical book is on backorder.

More About

About Certification: National Healthcareer Association (NHA)

The National Healthcareer Association (NHA) has a single goal: to improve the quality of patient care in all medical settings. NHA believes that increasing the knowledge, skills, and competency of healthcare professionals will result in improved patient care as well as better efficiency in the healthcare industry. NHA provides a variety of certifications that work toward achieving this goal. The organization is a nationally-recognized and highly-respected healthcare certification provider.

FAQ

Clinical medical assistants can make an above-average salary and enjoy a rewarding medical career. Based on data from Indeed.com, the average salary for a certified medical assistant is $43,464 per year in the U.S. The U.S. Bureau of Labor Statistics also states that the job market for medical assistants will grow 16% through 2031, which is much faster than the average job.

According to the National Healthcareer Association (NHA), Medical assistants are critical members of the healthcare team and can be found in a variety of medical settings. As a Medical Assistant, you are often the first and last person a patient interacts with, making a lasting impact on the patient's experience. Medical Assistants are flexible, performing a variety of both clinical and administrative tasks.

You will be responsible for taking the medical histories and recording patients' vital signs. Exact duties will vary by location, healthcare specialty, and practice size, but you will also likely complete clerical and administrative tasks within physician's offices, hospitals, and other healthcare facilities. You will also need to understand how and what information can be shared and adhere to confidentiality laws, like HIPAA, in patient treatment.

Duties can include administrative and clinical tasks such as the following:

Taking medical histories
Explaining treatment procedures to patients
Preparing patients for examinations
Assisting the physician during examinations
Collecting and preparing laboratory specimens
Performing basic laboratory tests
Instructing patients about medication and special diets
Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
Transmitting prescription refills as directed
Phlebotomy
Taking electrocardiograms
Wound care and changing dressings
Using computer applications
Answering telephones
Welcoming patients
Updating and filing patient medical records
Coding and filling out insurance forms
Scheduling appointments
Arranging for hospital admissions and laboratory services
Handling correspondence, billing, and bookkeeping

Disclaimer: To qualify for the clinical experience application process, students must successfully complete the online course and ensure their account balances are current (at a minimum). It is important to note that ed2go cannot guarantee placement at any clinical site, and students must take full responsibility for fulfilling their clinical requirements. However, our affiliated partnerships can increase the likelihood of finding a site that matches student needs. Students can begin researching the steps of the application process two weeks before completing courses.

Although the exact amount of time can vary, it typically takes nine months to two years to become a medical assistant, depending upon the program and time you have to commit. For example, this course allows you up to 12 months of access to complete the required training.

The demand for medical assistants is high, making it an excellent time for students to begin their career training. The U.S. Bureau of Labor Statistics (BLS) projects that demand will increase by 18% over the next ten years for this profession, much faster than the average for all occupations in the U.S.

The Certified Clinical Medical Assistant (CCMA) is a national certification exam offered by the National Healthcareer Association (NHA), the largest allied health certification organization in the U.S., with over one million certifications awarded over more than 30 years. This exam serves to validate the skills of medical assistants and demonstrates their dedication to the profession. According to the 2020 Industry Outlook produced by the NHA, 89% of employers require or encourage certification for medical assistants, and 63% increase pay when certification is obtained. This course includes a voucher for the cost of the CCMA certification exam at no additional cost to you.

System requirements for NHA certification exam proctoring are:

Operating system supported: Windows 7 and later; 32bit (x86) and 64bit (x64); macOS and later
Browsers supported: PSI Secure Lock-Down Browser
Browser settings: The browser must accept third-party cookies for the duration of the exam ONLY
Webcam/microphone: Minimum VGA 640 x 480 resolution, enabled built-in or external microphone
Bandwidth: Minimum 400 kb/s download and upload
Hardware requirements: 2GB RAM Memory; 1 GB free disk space, minimum 1368x768 screen resolution

You can check the compatibility of your device at: https://home.psiexams.com/static/#/bcheck

Yes. After successfully completing the course, you will be able to take the Certified Clinical Medical Assistant (CCMA) national certification exam offered by National Healthcareer Association (NHA). The registration fee for the exam is included with this course.

Yes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. Please note: Third party funded students may not be eligible.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."

Certified Clinical Medical Assistant (CCMA) (Voucher Included)

CSU Channel Islands