Certified Clinical Medical Assistant (CCMA) + Certified Electronic Health Records Specialist (CEHRS) (Vouchers Included)

This comprehensive National Healthcareer Association (NHA) certified course bundle will train you for one of today's fastest-growing medical careers. According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow 16% through 2031, which is much faster than the average job.

In the online medical assistant training course, you will learn how medical law, ethics, and HIPAA rules factor into a clinical medical assistant's work. It will prepare you for roles working...

12 Months / 674 Course Hrs

Open Enrollment

Externship offered

Offered in partnership with your preferred school

George Mason University

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Learning method

Instructor-led

$4,095

Self-paced. Study on your own schedule

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Details + Objectives

Course code: GES182

What you will learn

Specialized skills needed to contribute to a healthcare team in an ambulatory setting
Ethical behavior, therapeutic communication, patient privacy laws, medical terminology, and clinical procedures
A broad overview of the electronic health records (EHR) systems
Hands-on experience using real EHR software
Identify the professional traits that a medical assistant must possess
Discuss the various administrative and clinical job duties of a medical assistant
Recognize the importance of professional certification

How you will benefit

Assistance from our Externship Coordinator and access to our Externship Starter Kit
Summarize the HIPAA Privacy Rule and HIPAA Security Rule
Explain the information contained in different types of medical records
Discuss government and private insurance
Identify the functions of the major body systems
Demonstrate how to write a chief complaint and obtain a patient history
Describe how to measure vital signs
Discuss the importance of medical and surgical asepsis
Summarize the basic guidelines for the administration of injections
Identify the three methods used to perform venipuncture
Managing patient visits, arranging follow-up care, and issuing prescriptions
Establishing the appropriate EHR for your practice
Keeping track of vital information such as patient allergies and medications
Communicating with patients and reporting public health information
Professionalism represents the types of behavior that demonstrate your moral, ethical, and respectful attributes when interacting with patients and coworkers
The medical assistant has a critical role in the ambulatory care setting, performing both administrative and clinical tasks under the direction of the provider
An increasing number of employers now require that their medical assistants be certified. Certification shows that the medical assistant has met certain educational requirements and has committed to continuing their education going forward

How the course is taught

Self-paced, online course
12 Months to complete
Open enrollment, begin anytime
674 course hours

Outline

Medical Terminology
1. Introduction to Medical Terminology
2. The Musculoskeletal System
3. The Cardiovascular System
4. The Lymphatic and Immune Systems
5. The Respiratory System
6. The Digestive System
7. The Urinary System
8. The Nervous System
9. The Special Senses The Eyes and Ears
10. The Integumentary System
11. The Endocrine System
12. The Reproductive System
13. Diagnostic Procedures, Nuclear Medicine, Pharmacology
Certified Clinical Medical Assistant
1. Medical Assisting Foundations
2. Professional Behavior
3. Legal and Ethical Issues
4. The Art of Communicating
5. Telecommunications, Telephone Professionalism, and Telephone Techniques
6. Written Communications
7. Medical Office Environment
8. Patient Scheduling
9. Managing Medical Records
10. Introduction to Health Insurance
11. Medical Coding: An Overview
12. Patient Accounts
13. Insurance Claims, Patient Billing, and Collections
14. Daily Financial Practices
15. Managing the Office
16. Pharmacology
17. Pathophysiology
18. Infection Control and Medical Asepsis
19. The Chief Complaint and Patient History
20. Body Measurements and Vital Signs
21. Preparing for Examinations
22. The Complete Physical Examination (CPE)
23. Specialty Examinations and Procedures
24. The Physician's Office Laboratory (POL)
25. Specimen Collection and Processing
26. Introduction to Phlebotomy
27. Diagnostic Testing
28. Minor Office Surgeries
29. Medication Dosage Calculations
30. DD.Administering Medications
31. Emergencies in the Medical Office
32. First Aid Procedures and Mental Health Issues
33. Rehabilitation
34. Nutrition and Special Diets
35. Certification
36. Preparing for Your Career
Certified Electronic Health Records Specialist

An Overview of EHR and CEHRS
1. What is an EHR
2. The Importance of EHRs
3. Efforts to Encourage EHR Adoption
4. EHRs in the Future
5. The Role of a CEHRS in a Medical Practice
An Introduction to MOSS 3.0
1. MOSS 3.0 Components
2. Administrative
3. Clinical
4. Billing
History of EHRs
1. EHR Origins in Practice Management Systems
2. Major Federal Initiatives to Promote EHR Adoption
3. MIPS
Steps to EHR Implementation
1. Step 1: Assess
2. Step 2: Plan
3. Step 3: Select
4. Step 4: Implement
The EHR Framework
1. EHR Architecture, Hardware, Software, Networks and Interfaces
2. Human-Computer Interface (User) Devices
3. Functional, Data Content, and Vocabulary Standards
4. Feature and Data Formats
5. Security Controls
6. Hybrid Health Records
7. Disaster Recovery
HIPAA Requirements and EHR Systems
1. What is HIPAA?
2. HIPAA and CEHRS
3. HIPAA Privacy Rule
4. HIPAA Security Rule
The EHR and Record Content
1. Record Purposes
2. Record Formats and Types of Data
3. Record Standards
4. Medical Record Content
5. Documentation Practices
Lists, Treatment Plans, Orders, and Results
1. The Lists
2. Summary Lists in the Office Workflow
3. Standards – Functional, Content, and Vocabulary
Patient Visit Management
1. The EHR in an Office Workflow
2. Master Patient Index
3. Service Payment Information
4. Scheduling
5. Consents, Acknowledgements, Advance Directives, and Authorizations
Coding, Billing, and Practice Reports
1. Coding and Billing Workflow
2. Code Sets and Clinical Vocabularies
3. Coding, Billing, and the EHR
4. Encoders and Computer-Assisted Coding
5. Electronic Bill Submission
Patient Communications
1. Patient-Focused Communication
2. Patient Portals
3. Personal Health Records
Practice Reports, Research, Registries, and Reportable Events
1. Medical Product Development
2. Practice Requirements
3. Standards that Support Research
4. Registries and Reportable Events
Personal Health Records and Continuing Care Records

Personal Health Record
Communication Among Providers for Continuing Care
Continuity of Care Record
Ongoing Training and Technical Support of EHR Software

Instructors & Support

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

Jennifer Della'Zanna

Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.

Rachael Delekta

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Sharon L. Blackford

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master's degree in Organizational Management, a Bachelor's degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Requirements

Prerequisites:

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent to take the CCMA and CEHRS exams.However, please research your state's requirements by visiting your state's medical board site before enrolling to ensure this CCMA course is the right fit for you. Students intending to work in Washington state may be required to provide or request an official transcript from the school they are enrolled with to qualify for employment as a Medical Assistant – Certified. Certification exams offered by NHA are only available online to candidates located in the US.

Requirements:

Hardware Requirements:

This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

The following digital textbooks for the course are accessed via links in the lessons:

Medical Terminology for Health Professions (eBook)
You will receive an access code from your instructor to access MOSS 3.0. MOSS 3.0 is the simulated EHR you will use during the course for your assignments.

Please note: You will receive a digital book if the physical book is on backorder.

FAQ

Clinical medical assistants can make an above-average salary and enjoy a rewarding medical career. Based on data from Indeed.com, the average salary for a certified medical assistant is $43,464 per year in the U.S. The U.S. Bureau of Labor Statistics also states that the job market for medical assistants will grow 16% through 2031, which is much faster than the average job.

According to the American Association of Medical Assistants (AAMA), medical assistants, otherwise known as clinical medical assistants, typically work alongside physicians in outpatient or ambulatory care facilities, such as medical offices and clinics. As a clinical medical assistant, you will interact directly with patients daily. You will likely be the first person a patient encounters after passing reception and the last person they see before exiting the facility. It will be your job to put them at ease, assure them they will be properly cared for, and leave them with a good impression. To be successful in this job, you will need to learn Electronic Health Record (EHR) software.

You will be responsible for taking the medical histories and recording patients' vital signs. Exact duties will vary by location, healthcare specialty, and practice size, but you will also likely complete clerical and administrative tasks within physician's offices, hospitals, and other healthcare facilities. You will also need to understand how and what information can be shared and adhere to confidentiality laws, like HIPAA, in patient treatment.

Duties can include administrative and clinical tasks such as the following:

Taking medical histories
Explaining treatment procedures to patients
Preparing patients for examinations
Assisting the physician during examinations
Collecting and preparing laboratory specimens
Performing basic laboratory tests
Instructing patients about medication and special diets
Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
Transmitting prescription refills as directed
Phlebotomy
Taking electrocardiograms
Wound care and changing dressings
Using computer applications
Answering telephones
Welcoming patients
Updating and filing patient medical records
Coding and filling out insurance forms
Scheduling appointments
Arranging for hospital admissions and laboratory services
Handling correspondence, billing, and bookkeeping

Although the exact amount of time can vary, it typically takes nine months to two years to become a medical assistant, depending upon the program and time you have to commit. For example, this course allows you up to 12 months of access to complete the required training.

According to the U.S. Bureau of Labor Statistics (BLS), as of 2021 Medical Records Specialists, like those certified as an Electronic Health Record Specialist, can expect to make $46,660 a year, or about $22.50 an hour.

The demand for medical assistants is high, making it an excellent time for students to begin their career training. The U.S. Bureau of Labor Statistics (BLS) projects that demand will increase by 16% over the next ten years for this profession, much faster than the average for all occupations in the U.S.

The Certified Clinical Medical Assistant (CCMA) is a national certification exam offered by the National Healthcareer Association (NHA), the largest allied health certification organization in the U.S., with over one million certifications awarded over more than 30 years. This exam serves to validate the skills of medical assistants and demonstrates their dedication to the profession. According to the 2020 Industry Outlook produced by the NHA, 89% of employers require or encourage certification for medical assistants, and 63% increase pay when certification is obtained. This course includes a voucher for the cost of the CCMA certification exam at no additional cost to you.

A certified electronic health records specialist (CEHRS) is someone who has demonstrated that they have the knowledge and skills to perform the important job of ensuring that patient data is secure, complete, and accurate. To achieve the nationally recognized CEHRS designation you must prepare for and pass the CEHRS exam offered by the National Healthcareer Association.

Electronic health records specialists work in a variety of healthcare facilities including physicians' offices, hospitals, nursing homes, clinics, surgery centers, and government facilities. You may even be able to work from home in this career!

The median salary for electronic health records specialists is just over $44,660 per year according to the U.S. Bureau of Labor Statistics. Those working in physicians' offices have an average salary around $37,330, while those working in hospitals earn over $47,000 on average.

A day in the life of an electronic health records specialist is one of multi-tasking. You will be responsible for auditing patient records, submitting reimbursement claims, processing requests for medical information, reviewing records, collecting insurance and demographic information from patients, and discussing patients with physicians and insurance professionals. There is a high need for specialists who are trustworthy and able to keep information confidential.

Yes! Electronic health records specialists are in high demand, and jobs are expected to increase by 7% through 2032 which is considered average by the U.S. Bureau of Labor Statistics. An aging population is expected to be the biggest contributor to this job growth.

The CEHRS certification exam is a multiple-choice test that consists of 110 questions. The exam must be taken at a PSI testing center, and you will be given 1 hour and 50 minutes to complete it.

System requirements for NHA certification exam proctoring are:

Operating system supported: Windows 7 or later; macOS 10.6 or later
Browsers supported: PSI Secure Lock-Down Browser
Browser settings: The browser must accept third-party cookies for the duration of the exam ONLY
Webcam/microphone: Minimum VGA 640 x 480 resolution, enabled built-in or external microphone
Bandwidth: Minimum 400 kb/s download and upload Hardware requirements: 2GB RAM Memory; 1 GB Free Disk Space, minimum 1368x768 screen resolution

Yes. After successfully completing the course, you will be able to take the Certified Clinical Medical Assistant (CCMA) national certification exam and the Certified Electronic Health Records Specialist (CEHRS) national certification exam, both offered by National Healthcareer Association (NHA). The registration fee for the exams is included with this course.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."

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Certified Clinical Medical Assistant (CCMA) + Certified Electronic Health Records Specialist (CEHRS) (Vouchers Included)

George Mason University