Certified Medical Administrative Assistant with Certified Electronic Health Records Specialist + Medical Terminology (Vouchers Included)

The Certified Medical Administrative Assistant with Certified Electronic Health Records Specialist and Medical Terminology is an online program that will prepare you for a rewarding career in the healthcare industry. In fact, the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow 16% through 2031, which is much faster than the average job. In this dual electronic health records specialist certification and medical administrative assistant certification program, you...

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12 Months / 354 Course Hrs
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George Mason University

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Certified Medical Administrative Assistant with Certified Electronic Health Records Specialist + Medical Terminology (Vouchers Included)

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Course code: GES150

What you will learn

  • Learn best financial practices for a medical center
  • Master the fundamentals of medical terminology and ethical best practices
  • Understand the basics of working with medical documents, medical billing, and coding processes
  • Learn to manage patient visits, arrange follow-up care, and issue prescriptions
  • Keep track of vital information such as patient allergies and medications
  • Understand how to best read and interpret health records
  • Wide range of medical office management skills
  • Detailed overview across multiple areas in a certified medical administrative assistant, electronic health records, and medical terminology
  • Identify the professional traits that a medical assistant must possess
  • Discuss the various administrative job duties of a medical assistant
  • Recognize the importance of professional certification

How you will benefit

  • Know how to effectively communicate with prospective patients and fellow professionals in the medical industry
  • Understand how to create positive, efficient experiences for patients to make them more comfortable
  • Establish the appropriate EHR for your practice
  • Jump-start your career as a health information clerk, medical records coordinator, electronic medical records technician, or electronic medical records specialist.
  • Prepare to take the Certified Medical Administrative Assistant (CMAA) and the Electronic Health Record Specialist Certification (CEHRS) exams offered by the National Healthcareer Association (NHA).
  • Professionalism represents the types of behavior that demonstrate your moral, ethical, and respectful attributes when interacting with patients and coworkers.
  • The medical assistant has a critical role in the ambulatory care setting, performing administrative tasks under the direction of the provider.
  • An increasing number of employers now require that their medical assistants be certified
  • Certification shows that the medical assistant has met certain educational requirements and has committed to continuing their education going forward.

How the course is taught

  • Self-paced, online course
  • 12 Months to complete
  • Open enrollment, begin anytime
  • 354 course hours
  1. Medical Terminology
    1. Introduction to Medical Terminology
    2. The Musculoskeletal System
    3. The Cardiovascular System
    4. The Lymphatic and Immune Systems
    5. The Respiratory System
    6. The Digestive System
    7. The Urinary System
    8. The Nervous System
    9. The Special Senses The Eyes and Ears
    10. The Integumentary System
    11. The Endocrine System
    12. The Reproductive System
    13. Diagnostic Procedures, Nuclear Medicine, Pharmacology
  2. Certified Medical Administrative Assistant
    1. Medical Assisting Foundations
    2. Professional Behavior
    3. Legal and Ethical Issues
    4. The Art of Communicating
    5. Telecommunications, Telephone Professionalism, and Telephone Techniques
    6. Written Communications
    7. Medical Office Environment
    8. Patient Scheduling
    9. Managing Medical Records
    10. Introduction to Health Insurance
    11. Medical Coding: An Overview
    12. Patient Accounts
    13. Insurance Claims, Patient Billing, and Collections
    14. Daily Financial Practices
    15. Managing the Office
    16. Pharmacology
    17. Certification
    18. Preparing for Your Career
  3. Certified Electronic Health Records Specialist
    1. An Overview of EHR and CEHRS
      1. What is an EHR
      2. The Importance of EHRs
      3. Efforts to Encourage EHR Adoption
      4. EHRs in the Future
      5. The Role of a CEHRS in a Medical Practice
    2. An Introduction to MOSS 3.0
      1. MOSS 3.0 Components
      2. Administrative
      3. Clinical
      4. Billing
    3. History of EHRs
      1. EHR Origins in Practice Management Systems
      2. Major Federal Initiatives to Promote EHR Adoption
      3. MIPS
    4. Steps to EHR Implementation
      1. Step 1: Assess
      2. Step 2: Plan
      3. Step 3: Select
      4. Step 4: Implement
    5. The EHR Framework
      1. EHR Architecture, Hardware, Software, Networks and Interfaces
      2. Human-Computer Interface (User) Devices
      3. Functional, Data Content, and Vocabulary Standards
      4. Feature and Data Formats
      5. Security Controls
      6. Hybrid Health Records
      7. Disaster Recovery
    6. HIPAA Requirements and EHR Systems
      1. What is HIPAA?
      2. HIPAA and CEHRS
      3. HIPAA Privacy Rule
      4. HIPAA Security Rule
    7. The EHR and Record Content
      1. Record Purposes
      2. Record Formats and Types of Data
      3. Record Standards
      4. Medical Record Content
      5. Documentation Practices
    8. Lists, Treatment Plans, Orders, and Results
      1. The Lists
      2. Summary Lists in the Office Workflow
      3. Standards – Functional, Content, and Vocabulary
    9. Patient Visit Management
      1. The EHR in an Office Workflow
      2. Master Patient Index
      3. Service Payment Information
      4. Scheduling
      5. Consents, Acknowledgements, Advance Directives, and Authorizations
    10. Coding, Billing, and Practice Reports
      1. Coding and Billing Workflow
      2. Code Sets and Clinical Vocabularies
      3. Coding, Billing, and the EHR
      4. Encoders and Computer-Assisted Coding
      5. Electronic Bill Submission
    11. Patient Communications
      1. Patient-Focused Communication
      2. Patient Portals
      3. Personal Health Records
    12. Practice Reports, Research, Registries, and Reportable Events
      1. Medical Product Development
      2. Practice Requirements
      3. Standards that Support Research
      4. Registries and Reportable Events
    13. Personal Health Records and Continuing Care Records
      1. Personal Health Record
      2. Communication Among Providers for Continuing Care
      3. Continuity of Care Record
      4. Ongoing Training and Technical Support of EHR Software

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Lydia S. Stewart

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Sharon L. Blackford

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master's degree in Organizational Management, a Bachelor's degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.

Mary Mould

Mary Mould has a bachelor's in veterinary technology and a master's in education. She has taught veterinary technology courses for 22 years and distance education for over 24 years. Completing her education through distance learning has been extremely helpful in understanding her students and the variables that go along with distance learning.

Rachael Delekta

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

Jennifer Della'Zanna

Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Prerequisites:

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent.

Requirements:

Hardware Requirements:

  • This course can be taken on a PC, or Mac.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

  • Merriam-Webster's Medical Desk Dictionary
  • Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
  • Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

The following digital textbooks for the course are accessed via links in the lessons:

  • Medical Terminology for Health Professions (eBook)
  • You will receive an access code from your instructor to access MOSS 3.0. MOSS 3.0 is the simulated EHR you will be using during the course for your assignments.

Please note: You will receive a digital book if the physical book is on backorder.

According to the Bureau of Labor Statistics, the median medical administrative assistant salary is $37,450. Your exact salary will vary, and jobs are available everywhere, but the areas with the highest paying jobs for Administrative Medical Assistants include California, Texas, Florida, and Arizona.

A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, as well as maintaining files, update and maintain patient information, and create operation reports for any medical practice—the essential duties for any administrative medical assistant.

An Administrative Medical Assistant manages all the front desk activities for a hospital, doctor's office, or other medical facilities. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more!

The median EHR specialist salary is just over $46,660 per year according to the Bureau of Labor Statistics. Those working in physicians' offices have an average salary around $37,330, while those working in hospitals earn over $47,000 on average.

The demand for Administrative Medical Assistants is high, and it is expected to grow 16 percent over the next several years according to the Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology.

The difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests.

Yes. The CMAA exam consists of 110 multiple-choice questions. The questions are weighted so some are worth more points than others, and you must score a minimum of 390 points in order to pass the exam. The exam must be taken at a PSI testing center, and you will be given 2 hours and 10 minutes to complete it.

A certified electronic health records specialist (CEHRS) is someone who has demonstrated that they have the knowledge and skills to perform the important job of ensuring that patient data is secure, complete, and accurate. To achieve the nationally-recognized CEHRS designation, you must prepare for and pass the CEHRS exam offered by the National Healthcareer Association.

Yes! Electronic Health Records Specialists are in high demand, and jobs are expected to increase by 8 percent through 2029, which is considered faster than average by the Bureau of Labor Statistics. An aging population is expected to be the biggest contributor to this job growth.

Electronic health records specialists work in a variety of healthcare facilities, including physicians' offices, hospitals, nursing homes, clinics, surgery centers, and government facilities. You may even be able to work from home in this career!

A day in the life of an electronic health records specialist is one of multitasking. You will be responsible for auditing patient records, submitting reimbursement claims, processing requests for medical information, reviewing records, collecting insurance and demographic information from patients, and discussing patients with physicians and insurance professionals. There is a high need for specialists who are trustworthy and able to keep the information confidential.

The CEHRS certification exam is a multiple-choice test that consists of 110 questions. The exam must be taken at a PSI testing center, and you will be given 1 hour and 50 minutes to complete it.

Upon successful completion of the course, you will be awarded a certificate of completion. In addition, NHA Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS) exam vouchers are provided to you in the format of a digital registration process to enroll for the exam after successful completion of the course and financial obligation.

Yes, this course actually prepares you for two certifications. Upon completion of all your coursework, you will be prepared to sit for the Certified Medical Administrative Assistant (CMAA) exam and the Certified Electronic Health Records Specialist (CEHRS) exam, both offered by the National Healthcareer Association (NHA). You will receive vouchers for both exams after successfully completing the course and your financial obligation.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."

National Healthcareer Association (NHA)
The National Healthcareer Association (NHA) has a single goal: to improve the quality of patient care in all medical settings. NHA believes that increasing the knowledge, skills, and competency of healthcare professionals will result in improved patient care as well as better efficiency in the healthcare industry. NHA provides a variety of certifications that work toward achieving this goal. The organization is a nationally-recognized and highly-respected healthcare certification provider.