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Travel Agent Training

Travel Agent Course - Get Started Today!

Whether you’re an experienced world traveler or just have wanderlust, the Travel Agent Online Training Program can start you on the path toward a fulfilling career as a professional travel agent. Our travel agent training goes beyond the basics to give you all the insider information about the airline industry, cruises, tours, reservations and pricing, and specialty travel, plus workplace and marketing tips that are proven to lead to success. At the end of this course, you’ll be prepared to sit for the Travel Agent Proficiency (TAP) test.

If you want to become a travel agent, online courses can help you get started. This program consists of three modules. In the first module you’ll learn the basics of the travel industry, followed by a second module in which you’ll study geography for travel professionals. In the final module, your facilitator will help you to select the proper Global Distribution System (GDS) to best achieve your career goals. Finally, you will be able to sit for the TAP test, offered by the Travel Institute. The registration fee for this exam is included with this program.

6 Months / 250 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

George Mason University

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Finance Options Available

Learning Method


Self-Paced. Study on your own schedule

Contact Us for additional information

Travel Agent Training

Contact Us

Details + Objectives

Course Code: GES218

What You Will Learn
  • Everything you need to know about the travel industry, including airline and ground transportation, hotels and resorts, cruises, tours, specialty travel, and more.
  • All about the international and domestic travel destinations that you are most likely to recommend and sell to your clients.
  • How to take care of pricing and reservations.
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 250 course hours
How you will benefit
  • Upon completion of this course you will be able to sit for the TAP test, offered by the Travel Institute (formerly ICTA).
  • Through our partnership with Travel Placement Services (TPS), students who successfully complete the course are eligible to be connected with a TPS representative.
  • You will have the knowledge you need to get started in your travel career.


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  1. Exploring the World of Travel
  2. The Travel Product
  3. Marketing Travel
  4. The Travel Workplace
  5. Destination Geography
  6. The Eastern United States
  7. The Midwest
  8. The Western States, Alaska, and Hawaii
  9. Canada
  10. Bermuda and the West Indies
  11. Mexico and Central America
  12. South America and Antarctica
  13. The British Isles             
  14. Northern Europe
  15. Eastern Europe 
  16. Southern Europe
  17. Africa and the Middle East
  18. Asia
  19. The Pacific
  20. Computer Reservation Systems

Instructors & Support

Helene K. Liatsos

Helene K. Liatsos graduated from Fairleigh Dickinson University with a Bachelor of Arts degree in Theater and Communications and pursued an MBA at Fordham University. After a career working in the travel industry with companies including Trans World Airlines and Sheraton, Helene started her own home-based business. Her consulting company specializes in home-based business start-ups and in assisting established home-based businesses. She has been in this business for more than 20 years, has helped many entrepreneurs realize their dream of owning their own businesses, and was awarded the Home Based Business of the Year 2004 award by the U. S. Small Business Administration. Helene is a Business Advisor at the Small Business Development Center.


Prerequisites / Requirements


There are no specific prerequisites for this program. This program is for you if you want to enhance your travel industry knowledge or jump-start your career in the travel industry.


Hardware Requirements: 

  • This course can be taken on either a PC or Mac device.

Software Requirements: 

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Internet Explorer, Firefox, Chrome, or Safari (We recommend Firefox or Chrome).
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.
Instructional Materials

You will have a choice of textbooks depending on which ticketing system you choose for the course:

  • Travel Career Development and accompanying workbook
  • Exploring the World, Geography for the Travel Professional and accompanying workbook
  • Sabre or Apollo Format Guide
  • Introduction to Apollo

More About

A career in travel allows you to share your passion with others by offering advice on trip destinations, planning trip itineraries, and making travel arrangements for your clients. Travel agents sell and book travel for everything from family vacations, to honeymoons, to corporate travel. It’s their job to tailor aspects of the trip to their clients’ needs. Travel agent classes are a great way to learn all the details of the industry that you will need to know to start a travel career. As you advance your career, you can even specialize in a specific type or region of travel.

About Certification

Travel Institute

The Travel Institute was established in 1964 and has grown into the premier certifying body for travel professionals. The Institute offers learning solutions, educational programs, and certification options, as well as multiple certifications and opportunities for further advancement, because they understand that the career of a travel agent is dynamic and ever-changing. If you’ve been thinking about taking the next step and earning a travel agent credential, a course certified by the Travel Institute is a great way to get started.



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Can I register for a course if I am an international student?

Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.

How long does it take to complete a course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion. In addition, you will receive an exam voucher for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), after successful completion of the program and financial obligation.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. We do not offer direct job placement services ourselves, but we do connect students who complete the course with Travel Placement Services (TPS) to accelerate their job search.

After you complete this course and pass the Travel Agent Proficiency test, you have six months to opt-in and have your information shared with TPS. Those who pass a background check and pre-interview questions will work with a TPS representative to find a job.

What kind of support will I receive?

You may be assigned with a facilitator or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

How can I get more information about this course?

If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Please note: Once the course curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued. Access to your course can take 24-48 business hours.

Does this program prepare for a certification?

The Travel Agent Training program will prepare you to sit for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), the registration fee for this test is included with this program. The Travel Agent Proficiency or TAP test is the first step towards professional recognition. The test allows students to demonstrate that they have mastered the basics of the travel industry – selling skills, basic geography, and the items/products sold by travel counselors.

What is a certified travel agent?

A certified travel agent has earned one of the available industry certifications, such as Certified Travel Associate (CTA) or Certified Travel Counselor (CTC). While they are not required to work in the industry, travel agent certifications can add prestige to your resume.

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