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Technical Writing

Communication is one of the most important elements of any business, and in many industries, employees rely heavily on written instructions and procedures. Technical writers advance and improve both internal and external communications by writing for websites, emails, proposals, technical instructions, and more. Professionals with these skills are in high demand throughout the business world, in schools and government agencies, and more. This technical writing course from ed2go is the best way to get started learning everything you need to know about this exciting and diverse field.

Our technical writing program is for you if you want to develop your technical writing abilities or are seeking a professional career as a technical writer. It will improve your understanding and use of written communications, making you an asset in any administrative, management, or technical writer role. Within the program, you will learn research methods, audience considerations, various writing styles, drafting and revision techniques, working in a collaborative environment, and more. This program will also introduce you to a variety of media and formats, such as Microsoft Word and Adobe PDF, and the different writing standards typically required for each.

At ed2go, our online certificate programs are provided in partnership with major colleges, universities, and other accredited education providers. All textbooks and materials are included with the cost of the program, and you’ll be paired with an instructor who can answer your questions and provide feedback via email. Along with all that, this is one of the most robust technical writing classes you will find, offering the skills, theories, rules, and concepts you need to advance in a technical writing career.

6 Months / 80 Course Hrs
Open Enrollment

Offered in Partnership with your Preferred School

George Mason University Why this school? It's been chosen based on your location or if you've visited this school's website.

Financial Assistance Available*

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Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Technical Writing

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Technical Writing Details + Objective

Course Code: GES217

You Will Learn
  • Differences between academic and technical writing.
  • Advanced grammar rules and effective research methods.
  • Writing to meet the needs of your audience, including writing with clarity and utility.
  • Ethical issues in technical writing.
  • How to master a variety of technical documents, including memos, analyses, letters, executive summaries, and reports.
  • How to develop proposal documents.
How the course is taught
  • This program is entirely online and is self-paced.
  • All textbooks and materials are included with the cost of the program.
  • Upon registering, you will be given six months to complete the program.
  • At the end of the program, you will create your professional portfolio with samples of work you have written throughout the program.
How you will benefit
  • You will have a professional writing portfolio to show your work to current and potential employers.
  • You will receive a certificate of completion and will have access to your facilitator for a professional reference and career advice.
  • You will be prepared for technical writing jobs such as management analyst, marketing manager, project manager, technical writer, and more.

Technical Writing Reviews

Technical Writing Outline
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Program Details
  1. Introduction to Technical Writing
    1. Defining Technical Writing
    2. Types of Writing
    3. Taking a Writing Inventory
    4. Engaging in Critical Thinking Situations to Facilitate Writing On-Demand
  2. Understanding Your Role as a Technical Writer
    1. Establishing Common Ground with an Intended Reader
    2. Knowing Your Ethical Obligations
  3. The Communication Triangle: The Recipe for Establishing Common Ground With the Audience
    1. Choosing a Topic
    2. Determining the Purpose for Writing
    3. Analyzing an Audience
    4. Evaluating Common Ground
  4. Types of Technical Correspondence: Writing for an Intended Audience
    1. Analyses
    2. Memos
    3. Letters
    4. Reports
    5. Manuals
    6. Abstracts
    7. Proposal
  5. Writing a Professional Portfolio
    1. Audience Analysis
    2. Informative Abstract
    3. Business of Letter Transmittal
    4. Extended Proposal
  6. The Seven Principles of Effective Writing
    1. Appropriating Content to the Audience
    2. Focus & Unity
    3. Organization
    4. Development
    5. Sentence Structure
    6. Diction & Word Usage
    7. Mechanics
  7. Writing as a Process: Learning to Write in Stages
    1. Prewriting
    2. Researching
    3. Organizing
    4. Creating a Rough Draft
    5. Revising
    6. Editing
  8. The Final Word on Technical Writing
Technical Writing Instructors
Lynn Atkinson

Lynn Atkinson earned a B.A. in English from the University of Texas at Arlington (UTA) in 1993 and an M.A. in English with an emphasis in rhetoric in 1996. A published writer and editor, including contributions to college textbooks, she considers her greatest accomplishment educating thousands of students at UTA, DeVry, Tarrant County College, Southeast Career Institute, and Everest College. She has also been nominated for and awarded “Outstanding Teacher” at several of these institutions. Lynn has developed or co-developed several writing curriculums, won writing contests, and conducted over 10,000 hours of tutoring.

Prerequisites / Requirements


There are no specific prerequisites for this program, but before enrolling you should have a good grasp of the English language, grammar, and punctuation, and you'll need to be comfortable using e-mail and the Internet.

This program is for you if you want to develop your technical writing ability to a professional level.


Hardware Requirements: 

  • This course can be taken on either a PC or Mac device.

Software Requirements: 

  • Windows XP and later operating systems and the latest version of Internet Explorer, Firefox, Chrome, or Safari browsers. (Although Firefox or Chrome is preferred). Software must be installed and fully operational before the course begins.
  • Microsoft Word
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Other: Email capabilities and access to a personal email account.

Instructional material requirements: 

  • The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: 
    • Technical Writing for Success
    • Technical Communication
More About Technical Writing

Earning your certificate as a technical writer will open up a world of opportunities to you in facilitating and managing business communications. You might be responsible for any of the following job duties in your day-to-day operations:

  • Assist scientists, engineers, computer specialists, and software developers in managing the flow of information.
  • Conduct studies or surveys that will improve the design of a product.
  • Determine how technical information should be delivered in printed and online media.
  • Create operating instructions and procedure manuals.
  • Know how to establish common ground with any audience.
  • Make any document highly useful to any reader.
  • Be able to proof-read and edit a variety of texts.
Technical Writing Frequently Asked Questions
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Can I register for programs if I am an international student?

Yes, since ed2go programs are online, you never have to actually travel to the school. Most schools offer telephone or online registration.

How long does it take to complete a program?
This program is self-paced and open enrollment, so you can start and finish at your own pace. Upon registering, you're given six (6) months to complete this program.
Do I have to buy additional materials?

All the materials you'll need are included, and their cost will be covered by your tuition. ed2go will ship all materials ground service upon enrollment.

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

Who will be my instructor?
Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
Can I use a Mac?

Yes, you can use a Mac for this program.

How can I get more information about this program?

If you have additional questions, please feel free to contact us via LIVE CHAT or by calling us at (855) 598-3856. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of course hours. If after a concerted effort, you are still unable to complete your program on time, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

What are the technical requirements for this course?

This program can be taken from either a Mac or a PC. It is compatible with the Windows XP and later operating systems and IE 7 and later browsers. There are no specific computer requirements other than an internet connection, email account, Microsoft Word (for assignment submissions), and Windows Media Player (which is available as a free download). You will need Adobe Flash (download here) and Adobe Acrobat Reader (download here).

What materials do I need for this course?

ed2go will provide the required textbooks for this program:

  • Technical Writing for Success
  • Technical Communication
How do you become a technical writer?

The first step to becoming a technical writer is to familiarize yourself with the profession and to take an introductory course that will show you the ropes. You don’t necessarily need to find a technical writing school near you—our online certificate courses can provide all the instruction you need. When you are ready to apply for jobs, you will need a professional portfolio that features your writing. At ed2go, we help you create your portfolio, so you’re ready for the job search.

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Got other questions? Get in touch with us via . During non-business hours, please feel free to send us a question using the "Contact Us" button. You can also reach us by phone (855) 520-6806.