Certified Medical Administrative Assistant (CMAA) + Medical Terminology (Voucher Included)

Ready to enter an in-demand field? According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 16% through 2031, which is much faster than the average job. This online Certified Medical Administrative Assistant + Medical Terminology course will teach you medical terminology and how to become a valuable member of the healthcare team as an administrative medical assistant who handles a broad range of duties and is a skilled multitasker who directs the flow...

9 Months / 220 Course Hrs

Open Enrollment

Offered in partnership with your preferred school

Butler Community College

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Learning method

Instructor-led

$1,995

Self-paced. Study on your own schedule

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Details + Objectives

Course code: GES1058

What you will learn

Learn what is required to succeed as a Medical Administrative Assistant
Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
Learn best financial practices for a medical center
Master the fundamentals of medical terminology and ethical best practices
Understand the basics of working with medical documents, medical billing, and coding processes
Identify the professional traits that a medical assistant must possess
Discuss the various administrative job duties of a medical assistant
Recognize the importance of professional certification

How you will benefit

Jump-start your career in the medical field
Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
Understand how to create positive, efficient experiences for patients to make them more comfortable
Professionalism represents the type of behavior that demonstrates your moral, ethical, and respectful attributes when interacting with patients and coworkers
The medical assistant has a critical role in the ambulatory care setting, performing administrative tasks under the direction of the provider.
An increasing number of employers now require that their medical assistants be certified.
Prepared for certification shows that the medical assistant has met certain educational requirements and has committed to continuing their education going forward.

How the course is taught

Self-paced, online course
9 Months to complete
Open enrollment, begin anytime
220 course hours

Outline

Medical Terminology

Getting Started
How to Take This Course
Test-Out Exam 1: Lessons 1–Midterm Exam
Introduction to Medical Terminology and the Human Body in Health and Disease
The Musculoskeletal System
The Cardiovascular System
The Lymphatic and Immune Systems
The Respiratory System
The Digestive System
The Urinary System
Midterm
Test-Out Exam 2: Lessons 8–Final Exam
The Nervous System
Special Senses: The Eyes and Ears
The Integumentary System
The Endocrine System
Mental Health
Male and Female Reproductive Systems
Diagnostic Procedures, Nuclear Medicine, and Complementary Medicine
Final Exam

Certified Medical Administrative Assistant

Medical Assisting Foundations
Professional Behavior
Legal and Ethical Issues
The Art of Communicating
Telecommunications, Telephone Professionalism, and Telephone Techniques
Written Communications
Medical Office Environment
Patient Scheduling
Managing Medical Records
Introduction to Health Insurance
Medical Coding: An Overview
Patient Accounts
Insurance Claims, Patient Billing, and Collections
Daily Financial Practices
Managing the Office
Pharmacology
Certification
Preparing for Your Career

Instructors & Support

Tammy Stanson

Tammy Stanson, RMA(AMT), CMA(AAMA), is a highly experienced and dedicated medical professional possessing over two decades of strong knowledge in medical assistant education, instruction, and practice. With her vast experience in clinical, administrative, and educational settings, Tammy began in 1996 as a Certified Medical Assistant (CMA) and has spent her career in family medicine and urgent care.

Throughout her career, Tammy has not only worked as a CMA but also as a medical assisting instructor, demonstrating her commitment to creating a supportive and team-driven environment for students while enabling them to achieve their educational goals.

Tammy is passionate about excellent patient care and is committed to ensuring the next generations of medical assistants are prepared for the ever-changing healthcare industry. With expertise in educational methodology, teaching, and student success, Tammy is well-equipped to guide students through their Medical Assisting program and prepare them for successful careers.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Requirements

Prerequisites:

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent. Certification exams offered by NHA are only available online to candidates located in the US.

Requirements:

Hardware Requirements:

This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment.

The following digital textbook for the Medical Terminology course is accessed via links in the course lessons:

Comprehensive Medical Terminology for Health Professions, 1st Edition (eBook)

The following textbooks will be shipped to you approximately 7-10 business days after enrollment in CMAA:

Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

Please note: You will receive a digital book if the physical book is on backorder.

More About

About Certification: National Healthcareer Association (NHA)

The National Healthcareer Association (NHA) has a single goal: to improve the quality of patient care in all medical settings. NHA believes that increasing the knowledge, skills, and competency of healthcare professionals will result in improved patient care as well as better efficiency in the healthcare industry. NHA provides a variety of certifications that work toward achieving this goal. The organization is a nationally-recognized and highly-respected healthcare certification provider.

FAQ

According to the U.S. Bureau of Labor Statistics, the median administrative medical assistant salary is $37,190. Your exact salary will vary and jobs are available everywhere, but the areas with the highest paying jobs for Administrative Medical Assistants include California, Texas, Florida, and Arizona.Your exact salary will vary, and jobs are available everywhere, but the areas with the highest paying jobs for Administrative Medical Assistants include California, Texas, Florida, and Arizona.

A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant.

An Administrative Medical Assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more!

The demand for Administrative Medical Assistants is high, and it is expected to grow 16 percent over the next several years according to the U.S. Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology.

As a medical admin, you will interact with patients every day. In fact, you'll often be the first person to greet patients as they enter the medical facility. You'll need the ability to stay calm under pressure, as well as have a friendly demeanor. You'll need to multitask as this is a position that requires you to juggle a lot of moving parts (answering phones, talking with patients, charting, computer systems, interacting with other office staff including doctors, etc.) You should have the ability to take initiative and be a self-starter. The most successful medical administrative assistants are also organized, dependable, and understand the importance of confidentiality.

The difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests.

Medical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you'll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients.

Yes. The CMAA exam consists of 110 multiple-choice questions. The questions are weighted so some are worth more points than others, and you must score a minimum of 390 points in order to pass the exam. The exam must be taken at a PSI testing center, and you will be given 2 hours and 10 minutes to complete it.

You can check the compatibility of your device here.

This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course, coursework and your financial obligation.

Yes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. Please note: Third party funded students may not be eligible.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

After you register, you will receive 9 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

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Certified Medical Administrative Assistant (CMAA) + Medical Terminology (Voucher Included)

Butler Community College