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ed2go Health and Fitness Medical CCA Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)
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CCA Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)

Administrative medical assistants are skilled multi-taskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

This course offers valuable training in medical office management and legal, ethical, and regulatory concepts that are central to this field, including HIPAA compliance and third-party guidelines for filing insurance claims. You will gain hands-on, practical experience in medical billing and coding and work with the main coding manual ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II. You will learn how to code diagnoses, services, and procedures for all systems of the body.

Medical Terminology is the language of medicine. You will study word parts and the structures and functions of the human body. You will also study disorders and medical procedures common to each body system, including musculoskeletal, cardiovascular, respiratory, digestive, nervous, endocrine, integumentary, genitourinary, lymphatic, and immune.

Upon completion of this course, you’ll be well prepared to find your place in this rewarding healthcare career. You will also be able to sit for the Certified Coding Associate (CCA) exam, offered by the American Health Information Management Association (AHIMA), and the Certified Medical Administrative Assistant (CMAA) exam, offered by National Healthcareer Association (NHA). This course includes vouchers which covers the fee of the above exams. This course can also prepare you to sit for the Certified Billing and Coding Specialist (CBCS) exam, however that exam fee is not included in enrollment.

12 Months / 500 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Northeast Iowa Community College

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

Self-Paced. Study on your own schedule

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CCA Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)

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Details + Objectives

Course Code: GES185

What You Will Learn
  • Learn to function as an important member of the healthcare team
  • Study the disorders and medical procedures common to each body system
How the course is taught
  • Self-paced, online course
  • 12 months to complete
  • Open enrollment, begin anytime
  • 500 course hours
How you will benefit
  • Identify the different patient scheduling systems and purposes of a medical record
  • Explain the information contained in different types of medical records.
  • Discuss government, private insurances and identify information on a medical claim form
  • Adhere to legal concepts, such as advance directive, living will, power of attorney, and guardianship, as well as know the HIPAA Privacy Rule and the HIPAA Security Rule
  • Recognize the implications of health insurance fraud and abuse
  • Assign accurate codes from the ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II coding manuals
  • Abstract diagnoses and procedures from medical records and develop an insurance claim
  • Know the word parts, structures, and functions of the human body
  • Learn disorders and medical procedures common to each body system

Outline

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Certified Medical Administrative Assistant

​​​​​I. Becoming an Administrative Medical Assistant

A.    Qualities of a Medical Assistant

B.     Job Duties

C.    Certification

D.    Scope of Practice

E.    Ambulatory Healthcare Settings

F.    The Healthcare Team

II. Managing Stress and Improving Communication

A. Stress and Burnout

B.    Types of Communication

C.    Barriers to Effective Communication

D.    Patient Interview Techniques

E.    The Stages of Grief

III. Law, Ethics and Healthcare

A.    Health Insurance Portability and Accountability Act (HIPAA)

B. Americans with Disabilities Act (ADA)

C. Occupational Safety and Health Administration (OSHA)

D.    Informed Consent

E.    Advance Directives

F.    Ethical Guidelines for Healthcare Providers

G. Medical Identify Theft

IV. Improving Your Medical Office

A.    The Reception Area

B.    The Medical Receptionist

C.    Safety Issues

D.    Opening and Closing the Facility

V. Computers in the Ambulatory Care Setting

A. Use of Computers in the Medical Office

B.    Electronic Medical Record (EMR) and Electronic Health Record (EHR)
                    C.    Safeguarding Protected Health Information (PHI)
                    D.    Cloud Computing

E.    Mobile Health (mHealth)

VI. Telecommunications and Patient Scheduling

A. Telephone Techniques

B. Faxing

C. Emails

D. Patient Portal

E.    Patient Scheduling Methods

F.    Cancellations and No Shows

G. Dealing with Irate Patients

 

MIDTERM  

 

VII. Medical Terminology:  Word Parts, Plurals, Abbreviations

A. Importance of Medical Terminology

B. Understanding Word Parts:  Roots, Prefixes, Suffixes

C. Abbreviations and Acronyms in Medical Records

D. Plural Endings

VIII. Managing Medical Records

A.    Purposes of Medical Records

B.    Electronic, Paper and Hybrid Medical Records

C.    Categories of Medical Records

D.    Flow Sheets

E.    SOAP Notes

F. Filing Paper Records

G. Release of Information (ROI)

H. Personal Health Record (PHR)

 

IX. Written Communication

      A.    Components of a Business Letter

B.    Proofreading

C.    Meeting Agendas

D.    Business Emails

X. Working with Medical Documents

A.    Purposes of Medical Records

B. Types of Medical Record

C. Medical Transcriptionist/Medical Scribe

D.    Electronic Signatures

XI. Medical Billing and Coding:  An Overview

A. Health Insurance Terms

B. Private and Government-Sponsored Insurers

C. Code Sets:  ICD-10-CM/PCS, CPT, HCPCS Level II

D. CMS-1500 and UB-04

E. Electronic Claims

F. Pre-authorizations

G. Medical Necessity

H. Explanation of Benefits (EOBs)

I. Fair Debt Collection Practices Act

J. Advance Beneficiary Notice (ABN)

XII. Daily Financial Practices

A.    Accounts Receivable and Accounts Payable

B. Provider Fees

C. Improving Patient Payments

D. Claims Denial Strategies

E. Practice Management Software

F. Managing Patient Accounts

G. Petty Cash

XIII. The Administrative Medical Assistant as Office Manager

A. Qualities of an Office Manager

B. Job Duties

C. Policy & Procedure Manual

D. Staff Meetings

E. Physician Credentialing

F. Clinical Documentation Improvement (CDI)

G. Practice Websites

 

FINAL

 

Medical Billing and Coding

        I.    Introduction to Medical Billing and Coding
                    A.    Personal Qualifications
                    B.    Career Opportunities
                    C.    Certifications
        II.    Healthcare Law
                    A.    HIPAA Privacy Rule and Security Rule
                    B.    Protected Health Information
                    C.    Fraud and Abuse
                    D.    Stark Law
                    E.    False Claims Act
        III.    Introduction to Health Insurance Terms
                    A.    Health Insurance Terms
                    B.    Managed Care
                    C.    Healthcare Provider Terms
                    D.    Third-Party Reimbursement Methods
        IV.    Pharmacology for Coders
                    A.    Definition of Pharmacology
                    B.    Generic and Brand Names
                    C.    Drug Classifications
                    D.    Therapeutic Uses of Medications
                    E.    Routes of Administration
                    F.    Formularies
                    G.    Medication Lists
        V.    ICD-10-CM
                    A.    Overview of ICD-10-CM
                    B.    Format of ICD-10-CM
                    C.    ICD-10-CM Coding Guidelines
                    D.    ICD-10-CM Coding Conventions
                    E.    Steps for Assigning ICD-10-CM Codes
        VI.    CPT and HCPCS Level II Coding
                    A.    Healthcare Common Procedure Coding System
                    B.    Organization of the CPT Code Book
                    C.    CPT Coding Conventions
                    D.    Organization of the HCPCS Level II Code Book
                    E.    Steps for Assigning CPT and HCPCS Level II Codes
        VII.    Abstracting Information from Medical Documents
                    A.    Coding from SOAP Notes
                    B.    Coding from a Consultation Report
                    C.    Coding from Operative Reports
                    D.    Coding from Emergency Room Records
                    E.    Coding from Procedure Reports
        VIII.    New Patients, Insurance Claims and EOBs
                    A.    Electronic, Paper and Hybrid Medical Records
                    B.    Practice Management Software
                    C.    Patient Portal
                    D.    Developing an Insurance Claim
                    E.    New Patient Procedures
                    F.    Medical Necessity
                    G.    Explanation of Benefits (EOB)
                    H.    Collection Practices
        IX.    Submitting Electronic Claims and CMS 1500
                    A.    Electronic Data Interchange (EDI)
                    B.    Electronic Claims Submission
                    C.    1500 Claim Form
                    D.    National Uniform Claim Committee
        X.    Blue Cross/Blue Shield
                    A.    Participating and Nonparticipating Providers
                    B.    Allowable Fee
                    C.    Usual, Customary and Reasonable (UCR)
                    D.    Blue Shield Claims Submission
        XI.    Medicare
                    A.    Medicare Parts A, B, C and D
                    B.    Participating and Nonparticipating Providers
                    C.    Advance Beneficiary Notice (ABN)
                    D.    Supplemental Insurance
                    E.    NCCI
                    F.    Medicare Claims Submission
        XII.    Other Healthcare Programs
                    A.    Medicaid
                    B.    TRICARE
                    C.    CHAMPVA
                    D.    Workers’ Compensation
                    E.    Claims Submission
        XIII.    ICD-10-PCS  (Optional Lesson)
                    A.    Overview of ICD-10-PCS
                    B.    ICD-10-PCS Code Structure
                    C.    Index and Table Conventions
                    D.    Code Components
                    E.    Definitions Used in ICD-10-PCS
        XIV.    Survey of Hospital Billing
                    A.    Hospital Revenue Cycle
                    B.    Chargemaster
                    C.    Master Patient Index
                    D.    Prospective Payment Systems
                    E.    Principal Diagnosis
                    F.    Present On Admission

Medical Terminology

        I.    A Foundation in Medical Terminology
                    A.    The Fundamentals of Medical Terminology
                    B.    Overview of the Human Body
                    C.    Practicing What You’ve Learned
        II.    The Skeletal and Muscular Systems
                    A.    Overview of the Skeletal System
                    B.    Overview of the Muscular System
                    C.    Practicing What You’ve Learned
        III.    The Cardiovascular and Respiratory Systems
                    A.    Overview of the Cardiovascular System
                    B.    Overview of the Respiratory System
                    C.    Practicing What You’ve Learned
        IV.    The Digestive, Urinary, and Reproductive Systems
                    A.    Overview of the Digestive System
                    B.    Overview of the Urinary System
                    C.    Overview of the Reproductive System
                    D.    Practicing What You’ve Learned
        V.    Nervous and Integumentary Systems and Special Senses
                    A.    Overview of the Nervous System
                    B.    Overview of the Integumentary System
                    C.    Overview of Special Senses
                    D.    Practicing What You’ve Learned
        VI.    The Lymphatic, Immune, and Endocrine Systems
                    A.    Overview of the Lymphatic System
                    B.    Overview of the Immune System
                    C.    Overview of the Endocrine System
                    D.    Practicing What You’ve Learned

Instructors & Support

LaTrisha Howard

LaTrisha Howard has over 10 years experience in the healthcare industry. LaTrisha has expertise in coding Inpatient, Outpatient, and ER medical records. In addition to Ms. Howard’s experience in coding, she has experience in chart auditing and physician education. She is currently working as an ER Coder/Auditor for a physician billing and consulting service, and currently holds the CCS and CPC certification, as well as being a member of AHIMA and AAPC.

Nancy Smith

Nancy Smith has almost 30 years of experience in healthcare education. After graduating from college with a degree in vocational education, she taught administrative medical programs in vocational schools and community colleges. In addition, she has professional experience as a medical coder, insurance claims specialist, medical records auditor, and medical office manager. She is a member of AHIMA and has a CCS-P coding certification. She currently does coding for ambulatory surgery center and resides in Pittsburgh, Pennsylvania.

Shonda Miles

Shonda Miles is a Certified Professional Coder, Certified Professional Medical Auditor, and holds an Executive Masters of Business Administration, Master’s Degree in Business Administration with a concentration in Human Resources and a Bachelor’s degree in Business Administration (Management). Shonda Miles has over 6 years in the healthcare industry. Shonda has expertise in coding and chart auditing Inpatient, Outpatient, and ER medical records. She is a member of AAPC, NAMAS and ACHE. She is currently employed with a university hospital as a Compliance Auditor. She resides in Shreveport, LA.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island’s St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Lydia S. Stewart

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Sharon L. Blackford

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master’s degree in Organizational Management, a Bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.

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Requirements

Prerequisites / Requirements

Prerequisites:

There are no prerequisites to take this course. However, in order to sit for national certification exams, candidates must have a high school diploma or equivalent; therefore, it is recommended you have this before enrolling for this course.

Requirements:

Hardware Requirements: 

  • This course can be taken on either a PC or Mac.

Software Requirements: 

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word (not included in enrollment).
  • Windows Media Player or a similar program.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: 

  • Administrative Medical Assisting
  • A Guide to Health Insurance Billing

  • ICD-10-CM Professional for Physicians 

  • CPT Standard 

  • HCPCS Level II Professional

  • ICD-10-CM Professional for Physicians 

  • Professional Review Guide for the CCA Examination 

  • Merriam-Webster’s Medical Desk Dictionary

  • Medical Terminology for Health Professions

About Certification

national-healthcareer-association-nha

The National Healthcareer Association (NHA) has a single goal: to improve the quality of patient care in all medical settings. NHA believes that increasing the knowledge, skills, and competency of healthcare professionals will result in improved patient care as well as better efficiency in the healthcare industry. NHA provides a variety of certifications that work toward achieving this goal. The organization is a nationally-recognized and highly-respected healthcare certification provider.

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, you will be prepared to sit for the Certified Coding Associate (CCA) exam, offered by the American Health Information Management Association (AHIMA) and the Certified Medical Administrative Assistant (CMAA) exam, offered by National Healthcareer Association (NHA) and receive exam vouchers after successful completion of the course and financial obligation.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive twelve (12) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion. In addition, you will receive exam vouchers for the Certified Coding Associate (CCA) exam, offered by the American Health Information Management Association (AHIMA) and the Certified Medical Administrative Assistant (CMAA) offered by National Healthcareer Association (NHA) after successful completion of the course and financial obligation.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.

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