Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)

Did you know that according to the U.S. Bureau of Labor Statistics (BLS), the job market for medical assistants will grow at an accelerated rate of 15% through 2033? Obtaining your medical administrative assistant certification is the first step towards entering this growing field! Medical billers and coders are also in high demand—making this course's medical billing and coding program bundle a powerful tool in achieving your career goals.

In this online Certified Medical Administrative...

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12 Months / 530 Course Hrs
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Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)

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Course code: GES1015

What you will learn

  • Review key terminology and discuss the fundamentals of medical billing and coding, including structures and functions of the human body, office skills, financial practices, and administrative processes
  • Understand disorders and medical procedures common to each body system
  • Learn legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims
  • Cover the main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II
  • Gain hands on exposure to an encoder application: Codify (AAPC)
  • Master the various administrative job duties of a medical assistant, including scheduling, insurance processing, record-keeping, and patient communication and financial practices
  • Maintain and update patient and practice-specific information, scheduling appointments, coordinating operational reports, and proficiently operate office software and equipment

How you will benefit

  • Get hands-on, practical experience in medical billing and coding to jumpstart your career
  • Receive access to the study materials that align with the exam option you choose
  • You will also be able to choose a voucher for the following medical billing and coding certifications: Certified Professional Coder (CPC) exam, Certified Coding Associate (CCA) exam, or the Certified Billing and Coding Specialist (CBCS) exam
  • Prepare for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA)

How the course is taught

  • Self-paced, online course
  • 12 Months to complete
  • Open enrollment, begin anytime
  • 530 course hours
  1. Medical Terminology
    1. Getting Started
    2. How to Take This Course
    3. Test-Out Exam 1: Lessons 1–Midterm Exam
    4. Introduction to Medical Terminology and the Human Body in Health and Disease
    5. The Musculoskeletal System
    6. The Cardiovascular System
    7. The Lymphatic and Immune Systems
    8. The Respiratory System
    9. The Digestive System
    10. The Urinary System
    11. Midterm
    12. Test-Out Exam 2: Lessons 8–Final Exam
    13. The Nervous System
    14. Special Senses: The Eyes and Ears
    15. The Integumentary System
    16. The Endocrine System
    17. Mental Health
    18. Male and Female Reproductive Systems
    19. Diagnostic Procedures, Nuclear Medicine, and Complementary Medicine
    20. Final Exam
  2. Certified Medical Administrative Assistant
    1. Medical Assisting Foundations
    2. Professional Behavior
    3. Legal and Ethical Issues
    4. The Art of Communicating
    5. Telecommunications, Telephone Professionalism, and Telephone Techniques
    6. Written Communications
    7. Medical Office Environment
    8. Patient Scheduling
    9. Managing Medical Records
    10. Introduction to Health Insurance
    11. Medical Coding: An Overview
    12. Patient Accounts
    13. Insurance Claims, Patient Billing, and Collections
    14. Daily Financial Practices
    15. Managing the Office
    16. Pharmacology
    17. Certification
    18. Preparing for Your Career
  3. Medical Billing and Coding
    1. Introduction to Medical Billing and Coding
      1. Career Opportunities
      2. Personal and Technical Qualifications
      3. Employment Settings
      4. Telecommunications
      5. Professional Certifications
    2. Introduction to Health Insurance
      1. Health Insurance Terminology
      2. Commercial and Government Payers
      3. Healthcare Documentation
      4. Electronic Health Record
    3. Managed Healthcare
      1. Types of Reimbursement
      2. Managed Care Providers
      3. Managed Care Models
      4. Consumer-Directed Health Plans
    4. Revenue Cycle Management
      1. Phases of Revenue Cycle Management
      2. Encounter Form, Chargemaster
      3. Insurance Claim Cycle
      4. New Patient Registration
      5. Collection Practices
    5. Legal Aspects of Health Insurance and Reimbursement
      1. Laws Affecting Healthcare
      2. Protected Health Information
      3. Health Insurance Portability and Accountability Act (HIPAA)
      4. Fraud and Abuse in Medical Billing and Coding
      5. Release of Information
    6. VI. ICD-10-CM Coding
      1. Overview of ICD-10-CM
      2. Key Features
      3. Organization of the Codebook
      4. Index to Diseases and Injuries
      5. Tabular List of Diseases and Injuries
      6. Coding Conventions
      7. Official Guidelines
    7. CPT Coding
      1. Overview of Healthcare Common Procedure Coding System (HCPCS)
      2. Category I, Category II, and Category III Codes
      3. Organization of the Codebook
      4. Main CPT Sections
      5. Evaluation and Management
      6. Anesthesia
      7. Surgery
      8. Radiology
      9. Pathology and Laboratory
      10. Medicine
      11. Code Modifiers
    8. HCPCS Level II Coding
      1. Overview of HCPCS Level II
      2. Organization of the Codebook
      3. Durable Medical Equipment
    9. ICD-10-PCS Coding
      1. Overview of ICD-10-PCS
      2. Code Structure
      3. Definitions
      4. Index
      5. Code Tables
      6. Coding Steps
    10. Pharmacology for Coders
      1. Pharmacodynamics and Pharmacokinetics
      2. Routes of Administration
      3. Drug Classifications
      4. Prescription Drugs and Over-the-Counter Drugs
      5. Controlled Substances
      6. Medication Lists and the Electronic Health Record
      7. MIDTERM
    11. Clinical Documentation Improvement (CDI)
      1. Deficiencies in Documentation
      2. Medical Necessity
      3. Auditing
      4. Coding From Patient Documentation
    12. Coding with Your Codify Encoder
    13. Insurance Claims
      1. National Uniform Claim Committee
      2. CMS-1500 Claim Form
      3. Patient and Insured Information
      4. Physician or Supplier Information
      5. UB-04 Claim Form
    14. Commercial Insurance
      1. Individual/Group Health Insurance, Automobile, Disability, Liability, Workers' Compensation
      2. Completing Commercial Health Insurance Claims
    15. Blue Cross Blue Shield
      1. History of BCBS
      2. Types of BCBS Plans
      3. Participating/Nonparticipating Providers
      4. BCBS Billing and Payment Guidelines
    16. Medicare
      1. Medicare Eligibility
      2. Medicare Part A, B, C, and D
      3. National Coverage Determinations/Local Coverage Determinations
      4. Participating/Nonparticipating Providers
      5. Physician Fee Schedule
      6. Medicare Billing and Payment Guidelines/NCCI
    17. Medicaid, CHIP, TRICARE, Workers' Compensation
      1. Medicaid
      2. Children's Health Insurance Program (CHIP)
      3. TRICARE
      4. Workers' Compensation
    18. Certification
      1. Selecting the Right Certification
      2. Study Strategies for the Certification Exam
      3. Prior to the Exam
      4. Morning of the Exam
      5. During the Exam
    19. How to Find a Job in Medical Billing and Coding
      1. Formulating Your Career Goals
      2. What Employers Want
      3. Showcasing Your Skills
      4. Resume Tips
      5. Cover Letter Tips
      6. Interview Questions
    20. Land the Job
    21. Mock Exam
    22. Final Exam
    23. ICD-11 Preview

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Lydia S. Stewart

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

April Adams

April Adams, M.S., RHIA, CDIP, CPC-I, CPB, CPMA, has worked in the healthcare field since 2011, transitioning from a high school biology and chemistry teacher to a specialist in medical coding and auditing. She focuses on HCC, clinical documentation improvement (CDI), and DRGs and has taught health information management (HIM) courses, including medical terminology, law and ethics, coding, and revenue cycle management since 2018.

April possesses a master's in health information management with a specialization in data analytics.. She also serves on the board of the Dallas-Fort Worth Health Information Management Association and holds multiple industry certifications.

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Prerequisites:

There are no prerequisites to take these courses.

Certification Requirements:

In order to sit for the national certification exam, candidates must have a high school diploma or equivalent. Certification exams offered by AAPC and NHA are only available online to candidates located in the US. AHIMA only offers in-person exams in both the US and Globally.

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment.

The following digital textbook for the Medical Terminology course is accessed via links in the course lessons:

  • Comprehensive Medical Terminology for Health Professions, 1st Edition (eBook)

The following textbooks will be shipped to you approximately 7-10 business days after enrollment in Certified Medical Administrative Assistant:

  • Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
  • Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

The following digital textbooks for this course are accessed via links in the Medical Billing and Coding course lessons:

  • Understanding Health Insurance: A Guide to Billing and Reimbursement (eBook)
  • Accompanying Workbook: Understanding Health Insurance: A Guide to Billing and Reimbursement (eBook)

The following textbooks will be shipped to you approximately 7-10 business days after enrollment in Medical Billing and Coding:

  • ICD-10-CM Expert for Physicians
  • CPT Professional
  • HCPCS Level II Professional

Choice of study guide/voucher package upon course completion:

  • Certified Professional Coder, CPC (AAPC): AAPC Membership, CPC Online Review Course, CPC Study Guide Bundle, Practice Exam Bundle, Practicode CPC-A Practicum, CPC Exam Voucher (2 exam attempts) and Codify Student (free upgrade to Codify Basic)
  • Certified Coding Associate, CCA (AHIMA): AHIMA Student Membership, CCA Study Guide, and CCA Exam Voucher
  • Certified Billing and Coding Specialist, CBCS (NHA): CBCS Study Guide, CBCS Practice Test, and CBCS Exam Voucher

Please note: You will receive a digital book if the physical book is on backorder.

*The course includes the current year of coding books, and you will be responsible for purchasing your updated coding books from year to year.

About Certification:

American Academy of Professional Coders (AAPC)

The American Academy of Professional Coders (AAPC) is one of the world's most recognized institutions for professional medical coders, with more than 175,000 members. The AAPC offers more than 30 certifications that include medical billing and coding, compliance, and management, among other topics. These certifications are an excellent way to prove you have a working knowledge of specific aspects of healthcare, and the skills you need to practice in the field. All AAPC certifications share a common goal: help everyone from beginners to experienced professionals advance their careers and contribute positively to the industry.

American Health Information Management Association (AHIMA)

The American Health Information Management Association (AHIMA) is an organization dedicated to the professional development of those in the health information management industry. AHIMA has been on the cutting edge of data analytics and informatics since its founding in 1928. Today it is the leading association in the field, with more than 103,000 members. AHIMA provides the latest resources for health information professionals and helps them advance their skills and knowledge through its globally recognized certifications. A credential from AHIMA is one of the best you can get in the health information industry.

National Healthcareer Association (NHA)

The National Healthcareer Association (NHA) has a single goal: to improve the quality of patient care in all medical settings. NHA believes that increasing the knowledge, skills, and competency of healthcare professionals will result in improved patient care as well as better efficiency in the healthcare industry. NHA provides a variety of certifications that work toward achieving this goal. The organization is a nationally-recognized and highly-respected healthcare certification provider.

According to the AAPC 2024 Medical Coding and Billing Salary Report results, non-certified medical records specialists average $53,749 per year, while certified medical records specialists average $62,689 annually—16.6% more than their non-certified colleagues.

Medical billers and coders are responsible for processing patient data including medical records and related insurance. In this position, you will code a patient's diagnosis and then request payment from the patient's insurance company. You will play an important role in ensuring that healthcare providers are quickly and accurately paid for the treatment they give patients.

According to the U.S. Bureau of Labor Statistics (BLS), the median medical administrative assistant salary is $43,380. Your exact salary will vary, and jobs are available everywhere, but the areas with the highest paying jobs for administrative medical assistants include Washington, California, District of Columbia, Massachusetts, and Oregon.

An administrative medical assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today.

Upon earning your CMAA certification, you can confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant.

Duties of administrative medical assistants include checking patients in, scheduling appointments, filing insurance claims, updating patient medical records, and communicating information to patients and other medical departments.

Yes. This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course coursework.

This course also prepares you for three other certifications: 1) Certified Billing and Coding Specialist (CBCS) exam, offered by the National Healthcareer Association (NHA), 2) Certified Professional Coder (CPC) exam, offered by American Academy of Professional Coders (AAPC), and Certified Coding Associate (CCA) exam, offered by AHIMA. You will receive a voucher for the certification exam of your choosing after successfully completing the course. Online certification exams through NHA and AAPC are offered in the US only.

Yes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. Please note: Third party funded students may not be eligible.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

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