Course Code: GES152
I. Introduction to Microsoft Word 2016
II. Intermediate Microsoft Word 2016
III. Advanced Microsoft Word 2016
IV. Microsoft Word 2016 Final Exam
I. Introduction to Microsoft Excel
II. Intermediate Microsoft Excel 2016
III. Advanced Microsoft Excel 2016
IV. Microsoft Excel Final Exam
I. Your Foundation in Medical Terminology
II. The Skeletal and Muscular Systems
III. The Cardiovascular and Respiratory Systems
IV. The Digestive, Urinary, and Reproductive Systems
V. Nervous and Integumentary Systems and Special Senses
VI. The Lymphatic, Immune, and Endocrine Systems
I. Becoming an Administrative Medical Assistant
II. Managing Stress and Improving Communication
III. Law, Ethics and Healthcare
IV. Improving Your Medical Office
V. Computers in the Ambulatory Care Setting
VI. Telecommunications and Patient Scheduling
VII. Medical Terminology: Word Parts, Plurals, Abbreviations
VIII. Managing Medical Records
IX. Written Communication
X. Working with Medical Documents
XI. Medical Billing and Coding: An Overview
XII. Daily Financial Practices
XIII. The Administrative Medical Assistant as Office Manager
I. An Overview of EHR and CEHRS
II. Steps to EHR Implementation
III. The EHR Framework
IV. HIPAA Requirements and EHR Systems
V. The EHR and Record Content
VI. Patient Visit
VII. Problem, Medication, and Allergy Lists
VIII. Examination/Assessment Notes, Graphics, and Charts
IX. Treatment Plans, Orders, and Results
X. Medication Orders and Administration
XI. Patient Communications
XII. Coding, Billing, and Practice Reports
XIII. Research, Registries, and Reportable Events
XIV. Personal Health Records and Continuing Care Records
I. Introduction to health care business processes and workflow
II. Principles of physician reimbursement
III. Health care revenue cycle management
IV. Basic principles in medical office accounting
V. Health care reform
VI. Quality in health care
VII. Electronic medical records (EMRs)
VIII. Modern health IT and interoperability
IX. HIPAA and patient data security
X. Fraud and abuse and corporate compliance
XI. Marketing and business relationships
XII. Space planning and operational flows
XIII. Business continuity
Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers’ compensation case management biller and auditor. She works daily with medical records and healthcare software.
Leanne Walls, CPC, CHC, has over twenty years of experience in coding, compliance and practice management. She currently manages a large multi-specialty group practice with over 100 physicians. She has contributed education support in reviewing curriculum, writing practice management related articles and presenting on coding and practice management topics.
Nancy Smith has almost 30 years of experience in healthcare education. After graduating from college with a degree in vocational education, she taught administrative medical programs in vocational schools and community colleges. In addition, she has professional experience as a medical coder, insurance claims specialist, medical records auditor, and medical office manager. She is a member of AHIMA and has a CCS-P coding certification. She currently does coding for ambulatory surgery center and resides in Pittsburgh, Pennsylvania.
LaTrisha Howard has over 10 years experience in the healthcare industry. LaTrisha has expertise in coding Inpatient, Outpatient, and ER medical records. In addition to Ms. Howard’s experience in coding, she has experience in chart auditing and physician education. She is currently working as an ER Coder/Auditor for a physician billing and consulting service, and currently holds the CCS and CPC certification, as well as being a member of AHIMA and AAPC.
Shonda Miles is a Certified Professional Coder, Certified Professional Medical Auditor, and holds an Executive Masters of Business Administration, Master’s Degree in Business Administration with a concentration in Human Resources and a Bachelor’s degree in Business Administration (Management). Shonda Miles has over 6 years in the healthcare industry. Shonda has expertise in coding and chart auditing Inpatient, Outpatient, and ER medical records. She is a member of AAPC, NAMAS and ACHE. She is currently employed with a university hospital as a Compliance Auditor. She resides in Shreveport, LA.
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts.
She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.
Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island’s St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).
Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.
There are no prerequisites to take this course. However, a minimum of two years’ health care experience is strongly recommended. Additionally, in order to sit for national certification exams, candidates must have a high school diploma or equivalent.
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
Yes, you will be prepared for the Certified Physician Practice Manager (CPPM) exam, offered by the American Academy of Professional Coders (AAPC), the Certified Medical Administrative Assistant (CMAA) and Electronic Health Record Specialist (CEHRS) national certification exams offered by National Healthcareer Association (NHA) and receive exam vouchers after successful completion of the course and financial obligation.
You will also be prepared for the Microsoft exams 77-727 and 77-728 (Excel) and 77-725 and 77-726 (Word), the fees for the Microsoft exams are not include with this course.
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive eighteen (18) months to complete the course.
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.
You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.
Upon successful completion of the course, you will be awarded a certificate of completion. In addition, you will receive exam vouchers for the Certified Physician Practice Manager (CPPM), offered by the American Academy of Professional Coders (AAPC), the Certified Medical Administrative Assistant (CMAA) and Electronic Health Record Specialist Certification (CEHRS) national certification exams offered by National Healthcareer Association (NHA) after successful completion of the course and financial obligation.
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.